CENTEGIX

Salesforce Delivery Manager

CENTEGIX

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

PMP

About the role

  • Lead end-to-end Salesforce project delivery, including planning, scheduling, resource allocation, and risk management.
  • Ensure that all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality.
  • Oversee day-to-day and monthly release schedules of Salesforce cases
  • Partner with internal business stakeholders to define project objectives, requirements, and success criteria.
  • Serve as a trusted advisor, managing expectations and communicating project updates effectively across departments.
  • Oversee work from in-house consultants and managed services teams, ensuring alignment, productivity, and collaboration.
  • Provide mentorship, coaching, and professional development to support team growth and excellence.
  • Collaborate with technical architects and developers to design robust, scalable Salesforce solutions that align with industry best practices.
  • Review and validate solution designs, ensuring adherence to Salesforce development and configuration standards.
  • Implement rigorous testing and quality assurance processes to guarantee reliability and performance.
  • Act as the primary point of contact for Salesforce delivery within the organization.
  • Maintain strong relationships with internal clients and external vendors, ensuring clear communication, accountability, and continuous improvement.

Requirements

  • 5+ years of proven experience managing Salesforce projects or delivery teams
  • Strong understanding of Salesforce platform capabilities, limitations, and best practices
  • Excellent communication, interpersonal, and stakeholder management skills
  • Demonstrated leadership ability in managing small, cross-functional teams including external partners
  • Proficiency with project management tools such as JIRA, Asana, or Microsoft Project
  • Ability to prioritize and execute in a fast-paced, mission-critical environment
  • Fluent written and verbal English communication skills
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
  • PMP or Agile Scrum Master certification
  • Salesforce certifications such as: Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I (highly desirable)
  • Advanced Excel skills with the ability to analyze and transform large sets of data.
  • Strong Technical Documentation Skills
  • Excellent oral communication, listening, interpersonal, and written communication skills
  • Willingness to share knowledge with team members, superiors, and users
  • Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand
  • Ability to effectively present information and respond to questions from managers and other employees of the organization
  • Strong personal work ethic, with the ability to meet deadlines, work independently, and as a part of a collaborative team
  • The desire to work on a variety of creative projects to improve process and system use for colleagues
  • Ability to work remotely during standard EST/EDT business hours
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce project managementSalesforce platform capabilitiesProject managementAdvanced ExcelTechnical documentationQuality assuranceRisk managementResource allocationSolution designData analysis
Soft Skills
CommunicationInterpersonal skillsStakeholder managementLeadershipMentorshipCollaborationProblem-solvingListeningPresentation skillsWork ethic
Certifications
PMPAgile Scrum MasterSalesforce Certified Administrator (ADM 201)Salesforce Certified Platform App BuilderSalesforce Certified Platform Developer I