Field Manager

Cennox

Field Manager overseeing a team of technicians to achieve production goals. Responsible for managing operational expenses and providing guidance to technicians.

Posted 5/14/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide guidance and support to your technicians while keeping your technicians on track to meet regular production goals
Overseeing operational expenses and meeting monthly budget goals by enacting cost-effective production action plans
Proactively communicate with technicians and members of the Operations team to successfully achieve monthly, quarterly, and yearly goals
Manage and monitor monthly field production, workflow, and deadlines
Identify potential production issues and enact cost effective action plans to meet production deadlines as necessary
Prepare weekly production reports for review by supervisor
Monitor daily production of individuals spanning multiple states and adjust their workloads as necessary
Utilize a proprietary website to manage the successful completion of thousands of work orders each month
Aid in routing and scheduling of work for your technicians and review for cost effectiveness and manpower feasibility
Cultivate and track technicians’ work progress
Manage special projects within the region and the manpower that is assigned them
Act as liaison between your team and headquarters to create effective resolutions to field issues
Provide guidance and support to your team and coordinate with technicians to resolve any problems that arise in the field (scheduling, work orders, expenses, routes, inventory, etc)
Oversee the development and training of your team
Coordinate with Recruiting, HR, Training, Parts, etc to successfully hire and onboard new technicians
Maintain an understanding of all varieties of work currently undertaken by Cennox
Prepare monthly regional profit and loss statement reviews detailing reasons for monthly expenditures, revenue shortfalls, gross margin percentages and budget variances
Perform other duties as assigned

Requirements

What you’ll need

Must be a team leader and able to work in a demanding managerial position
Strong organizational skills
Ability to remotely manage a team of technicians and effectively track their individual progress
Excellent written and verbal communication skills
Ability to communicate goals and enact action plans
Proven ability to multi-task and manage timelines and deadlines
Strong attention to detail, problem solving skills, and customer service skills
Computer skills including the Microsoft Office suite, Microsoft Excel in particular
Profit and loss statement experience
Regional budgeting experience
Ability to learn specialized software programs and navigate company databases
Have mechanical/technological/electrical aptitude.
Previous experience in field service industry, highly preferred
2+ years' experience in a managerial position, required
Bachelor’s degree in related field or 4 years equivalent relevant work experience
High school diploma or equivalent.

Benefits

Comp & perks

Cennox is an Equal Opportunity Employer
Commitment to creating an inclusive environment for all employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

profit and loss statement experienceregional budgeting experiencemechanical aptitudetechnological aptitudeelectrical aptitudeMicrosoft OfficeMicrosoft Excelspecialized software programscompany databasesfield service experience

Soft Skills

team leadershiporganizational skillscommunication skillsmulti-taskingattention to detailproblem solvingcustomer serviceremote team managementtracking progresstraining and development