Temp IT System Analyst

Cennox

Temp IT System Analyst providing technical support to end users at Cennox. Responsible for resolving hardware and software issues while managing mobile devices and system administration tasks.

Posted 4/24/2026full-timeAlpharetta • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite

About the role

Key responsibilities & impact

Providing first and second line technical support to end users on various issues and problems relating to hardware, software, and peripherals.
Responding to, documenting, and resolving service tickets in a timely manner.
Performing root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention.
Collaborating with Cennox staff to migrate mobile devices from MobiControl to Microsoft Intune.
Assisting Cennox staff with backing up and migrating data on mobile phones using Samsung Smart Switch and OneDrive.
Managing mobile phones on Verizon Business web portal.
Managing mobile apps and groups in our MDM (MobiControl / Intune).
Configuring, issuing, and supporting end-user hardware including desktops, laptops, smartphones, and computing accessories.
Being responsible for asset and stock management.
Maintaining accurate records of user issues and solutions in the knowledge base.
Handling systems administration including Active Directory, Office 365, and a variety of web-based SaaS products.

Requirements

What you’ll need

Ability to communicate clearly with non-tech savvy co-workers
Demonstrated experience of working with IT
Experience using an IT ticket management system, e.g. Freshservice
Experience in hardware support troubleshooting issues with smartphones, laptops, desktops
Experience with MDM (Mobile Device Management) for mobile phones
Experience administering Office 365, Entra/Intune, Windows Server, and Active Directory (AD) is required
Experience supporting Microsoft Office products
Knowledge of Microsoft based desktops and server operating systems
Excellent interpersonal skills via telephone and in writing
Self-motivated and ability to learn and progress skills and knowledge within the IT industry.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cennox Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2004 🤝 B2B 🛒 Retail 🏦 Banking 💰 Private equity on 2021-07 B2B
Retail
Banking Cennox is a global managed-services provider that delivers technology installation, security integration, and facility transformation for retail and banking customers. The company installs and supports payment and banking hardware (ATMs, ITMs, teller devices), upgrades security infrastructure, and handles store and branch redesign, branding, and fit-outs, offering end-to-end project management and ongoing operational support. Temp IT System Analyst 🔥 1 hour ago 🏢 Alpharetta – Onsite 💵 $30 - $35 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Providing first and second line technical support to end users on various issues and problems relating to hardware, software, and peripherals.
Responding to, documenting, and resolving service tickets in a timely manner.
Performing root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention.
Collaborating with Cennox staff to migrate mobile devices from MobiControl to Microsoft Intune.
Assisting Cennox staff with backing up and migrating data on mobile phones using Samsung Smart Switch and OneDrive.
Managing mobile phones on Verizon Business web portal.
Managing mobile apps and groups in our MDM (MobiControl / Intune).
Configuring, issuing, and supporting end-user hardware including desktops, laptops, smartphones, and computing accessories.
Being responsible for asset and stock management.
Maintaining accurate records of user issues and solutions in the knowledge base.
Handling systems administration including Active Directory, Office 365, and a variety of web-based SaaS products. 🎯 Requirements
Ability to communicate clearly with non-tech savvy co-workers
Demonstrated experience of working with IT
Experience using an IT ticket management system, e.g. Freshservice
Experience in hardware support troubleshooting issues with smartphones, laptops, desktops
Experience with MDM (Mobile Device Management) for mobile phones
Experience administering Office 365, Entra/Intune, Windows Server, and Active Directory (AD) is required
Experience supporting Microsoft Office products
Knowledge of Microsoft based desktops and server operating systems
Excellent interpersonal skills via telephone and in writing
Self-motivated and ability to learn and progress skills and knowledge within the IT industry. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Asset Health Analyst – CAT III 🕒 March 20 ANDRITZ 10,000+ employees 🚀 Aerospace Website LinkedIn All Job Openings Asset Health Analyst leading vibration monitoring and condition analysis for Pulp & Paper industry. Guiding junior analysts and driving reliability improvements at the site level. 🏢 Alpharetta – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst 🦅 H1B Visa Sponsor Senior IT Service Desk Analyst 🕒 June 25, 2025 Pivotal Solutions 51 - 200 👥 HR Tech 🎯 Recruiter Website LinkedIn All Job Openings Join a fast-growing currency supplier as a Senior IT Service Desk Analyst, providing essential IT support. 🏢 Alpharetta – Onsite ⏰ Full Time 🟠 Senior 🧐 Analyst View More Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

technical supportroot cause analysishardware troubleshootingmobile device managementOffice 365 administrationActive DirectoryWindows ServerMicrosoft Office productsdata migrationasset management

Soft Skills

clear communicationinterpersonal skillsself-motivatedproblem-solvingcollaborationdocumentationtime managementcustomer serviceadaptabilitylearning agility