Project Coordinator – PMO
Cennox
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure scheduled Services activity is completed to the contractual commitment and expected level of quality.
- Supports Project Managers with scheduling, budget tracking, administrative and coordination tasks.
- Understand project scope of work and pricing; create project plan for implementation.
- Work in collaboration with Routing and Field Managers to create the schedule and workorders, obtain technician assignments, and establish pricing.
- Has ability to manage smaller projects and/or smaller customers.
- Provide documentation and project overview training to field technicians.
- Ensure required parts are available and provided to field technicians.
- Works hand and hand with the Customer Care Center and Dispatch teams to pre-schedule Technicians.
- Ensuring day-to-day operations of a project run smoothly.
- Monitor schedule daily for accuracy and timely completion of scheduled activity.
- Closely manage all carryovers with expediency to successful completion.
- Create and provide weekly internal and external status reports; establish communication and escalation plan with the customer.
- Review data provided by field technicians for accuracy and compliance to customer requirements (photos, surveys, etc.).
- Process workorders as completed.
- Review and approve invoices.
- Manage project issues to full resolution.
- Communicate effectively with the customer and provide timely responses to all inquiries.
- Maintain overall project statistics (success, completion, issues, etc.).
- Forecast project revenue.
- Other duties as assigned.
Requirements
- Detail-oriented with strong organizational skills; ability to multi-task.
- Professional and accurate verbal/written communicator with both customer and internal associates.
- Comfortable with taking initiative to ensure project success.
- Identifies and works to solve inefficiencies.
- Resourceful and effective problem solver.
- Ability to gather and analyze project statistical data and create detailed status reports.
- Proficient in Microsoft applications (Outlook, Excel, Word).
- High school diploma or equivalent
- 2+ years project coordination or project management experience
Benefits
- Rewarding careers with a growing company
- Cennox values hardworking, innovative, and dedicated employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project coordinationbudget trackingproject planningdata analysisstatus reportinginvoice processingissue resolutionproject revenue forecasting
Soft skills
detail-orientedorganizational skillsmulti-taskingverbal communicationwritten communicationinitiativeproblem solvingresourcefulness
Certifications
high school diplomaequivalent