Inside Sales Consultant

Cengage Group

Inside Sales Consultant driving revenue for Cengage, a global education technology company. Managing education-sector accounts through consultative selling, customer expansion, and digital product adoption.

Posted 8/4/2026full-timeRemote • Kansas, New York, Oklahoma • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing strategic sales plans, utilizing consultative selling techniques to drive revenue growth. Proficient in managing customer relationships and leveraging data analysis to inform sales strategies in the education and digital learning sectors.

Highest-signal resume keywords

Sales Strategy DevelopmentConsultative Selling TechniquesCRM Proficiency (Salesforce)Customer Relationship ManagementData Analysis for Sales Decisions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningAccount ManagementCustomer EngagementProduct DemonstrationMarket Trend AnalysisUpselling and Cross-SellingForecastingSolution ConsultationCustomer Interaction ManagementSales Target Achievement

Soft Skills

Strong Communication SkillsOrganizational SkillsTime ManagementCritical ThinkingProblem-Solving

Tools & Technologies

CRM PlatformsDigital Communication Tools

Industry Keywords

EducationPublishingEd TechDigital LearningK–12Higher EducationLibrariesCareer and Technical Education

About the role

Key responsibilities & impact

Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories
Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement
Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion
Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations
Collaborate with marketing, customer success, implementation, and product specialists to support customer needs and drive adoption
Maintain accurate customer interaction, pipeline, and forecasting records in CRM systems
Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities
Participate in conferences and virtual events to promote products and build relationships
Provide post-sale support and coordinate with internal teams for onboarding and implementation
Stay current on product offerings, industry trends, and the competitive landscape

Requirements

What you’ll need

3+ years of successful experience in sales, account management, or customer-facing roles
Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques
Strong verbal and written communication skills
Excellent organizational and time management skills
Ability to prioritize effectively in a fast-paced environment
Proficiency with CRM platforms such as Salesforce and digital communication tools
Comfortable with data analysis and using insights to drive sales decisions
Self-starter with initiative, adaptability, and resilience
Bachelor’s degree or equivalent experience in business, marketing, or education (preferred)
Experience in education, publishing, ed tech, or digital learning environments (preferred)
Knowledge of K–12, higher education, libraries, or career and technical education markets (preferred)
Customer-centric approach
Critical thinking and problem-solving skills
Technological proficiency and eagerness to learn new tools and platforms

Benefits

Comp & perks

Variable Sales incentive compensation program
Target Variable Compensation: $45,000 annually
Comprehensive and rewarding Total Rewards package
Reasonable accommodations for qualified individuals with disabilities, including during the job application process