Principal Product Operations Manager

Cengage Group

Principal Product Operations Manager coordinating AI product teams to drive alignment and efficiency at Cengage. Ensuring innovation and operational stability within digital education initiatives.

Posted 7/13/2026full-timeOhio • Ohio • 🇺🇸 United StatesLead💰 $138,200 - $221,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on leading digital strategy, building experiences using Generative AI, and ensuring cohesive product ecosystems. Proven ability to influence cross-functional teams and deliver actionable insights through strong analytical and communication skills.

Highest-signal resume keywords

Product ManagementGenerative AI ExperienceDigital Strategy LeadershipCross-Functional Team LeadershipAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DiscoveryProduct Delivery PracticesInvestment Case DevelopmentMarket ResearchRisk ManagementPatent Portfolio ManagementCustomer InsightsTechnical ResearchProduct Market FitAI Product Ecosystem

Soft Skills

Communication SkillsStorytelling AbilitiesCoaching SkillsCritical ThinkingInfluencing Skills

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree Preferred

Industry Keywords

AI Teams AlignmentGTM Teams CollaborationDigital ProductsTechnology UsersIP Positioning

About the role

Key responsibilities & impact

Develop and maintain processes, cadences, and frameworks that keep AI teams aligned.
Write and lead investment cases that frame opportunities and clarify value.
Orchestrate customer, market, and technical research for actionable insights.
Work with legal and governance to anticipate and clear risks.
Build and coordinate the patent portfolio and broader IP position.
Coach PMs across all teams to sharpen their craft.
Ensure the AI product ecosystem is connected under a cohesive vision.
Provide engineering with clarity and visibility for increased efficiency.
Support PMs in partnering with sales and GTM teams for consistency.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience; advanced degree preferred.
15 years of experience in product management or related roles.
Strong background in leading digital strategy and delivering successful products.
Experience in products targeted toward technology users or adjacent markets.
Proven track record to build experiences using Generative AI.
Deep understanding of modern product discovery and delivery practices.
Experience finding product market fit for new products.
Validated skill in leading cross-functional teams and influencing senior collaborators.
Strong analytical and critical thinking skills.
Outstanding communication and storytelling abilities.

Benefits

Comp & perks

Individual Target Discretionary Incentive Bonus Program
Total Rewards package designed to support and empower employees