Manager, Treasury – Americas
Kraken Digital Asset Exchange
SQLSwift
Manager, Renewal Specialists
Cengage Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $88,600 - $115,200 per year
Job Level
Mid-LevelSenior
About the role
- Lead a team of renewal specialists to achieve 100% of assigned territory renewal goals
- Manage a book of business, coordinating end-to-end renewal execution for assigned accounts
- Ensure timely and accurate completion of all renewal contracts
- Improve forecast accuracy by applying full BANT methodology to renewal opportunities
- Build and maintain a robust renewal pipeline
- Apply Salesforce daily to manage renewal activities, ensuring data integrity
- Develop and maintain a territory and team renewal plan, including a mid-year review
- Serve as the primary point of contact for strategic renewal discussions
- Mentor and support team members for a seamless renewal process and high customer happiness
- Identify upsell or cross-sell opportunities during the renewal cycle and coordinate with the sales team
Requirements
- Bachelor’s degree or equivalent experience in Business, Education, or a related field
- 3+ years of experience in renewals, account management, or sales—preferably in the K–12 education sector
- 1+ years of experience managing or mentoring team members
- Strong CRM skills, especially with Salesforce
- Excellent communication, negotiation, and organizational skills
- Proven ability to meet or exceed renewal and retention targets
- Outstanding attention to detail
- Flawless execution of tasks
- Ambitious and determined approach
- Proven ability to successfully implement strategies
- World-class communication and collaboration skills
- Strong leadership and mentoring abilities
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
renewalsaccount managementsalesBANT methodologyforecast accuracyupsellcross-selldata integrityexecution of tasksstrategy implementation
Soft skills
communicationnegotiationorganizationalattention to detailleadershipmentoringcollaborationambitiousdeterminedcustomer happiness
Certifications
Bachelor’s degree
