Sales Support Specialist, ELT & K-12

Cengage Group

Sales Support Specialist managing leads and CRM data for ELT and K-12 education sales. Enhancing sales efficiency and customer engagement through effective follow-up and reporting.

Posted 6/26/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage incoming leads, ensuring accurate qualification and timely follow-up
Ensure accurate management of all accounts, opportunities, and customer records in Salesforce CRM
Build, update, and maintain opportunities and sales pipeline visibility
Support sales representatives in coordinating and scheduling customer visits
Assist in the organization of events and support lead flow

Requirements

What you’ll need

Minimum C1 level of English (written and spoken)
Experience using Salesforce CRM or similar CRM platforms
High attention to detail and strong organizational skills
Ability to manage multiple tasks and prioritize effectively
Strong communication skills and a collaborative approach

Benefits

Comp & perks

Comprehensive health insurance
Flexible working arrangements
Professional development opportunities
Employee assistance program
Paid time off for vacations and sick leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce CRMCRM platforms

Soft Skills

attention to detailorganizational skillstask managementprioritizationcommunication skillscollaborative approach