Legal Operations Solutions Analyst

Cengage Group

Legal Solutions Analyst responsible for advancing legal technology and efficiency at Cengage. Collaborating with teams to integrate data insights and AI solutions for enhanced workflows.

Posted 5/23/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $87,100 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Partner with Information Technology and Legal’s Technical Product Owner to maintain and coordinate legal technology platforms.
Evaluate and recommend improvements to our legal tech landscape for improved efficiency and scalability.
Integrate technology-based solutions to optimize workflows, decision-making, and cost savings.
Collaborate with the Director, Legal Operations and the Director, Contract Management on managing CLM tools.
Streamline contract workflows to improve lifecycle management processes.
Coordinate the Legal SharePoint environment, ensuring accurate governance and document accessibility.
Manage the Legal Central Intake system alongside the Senior Legal Operations Analyst.
Deliver data-driven insights to inform legal collaborators' decision-making.
Conduct regular check-ins with legal leaders to identify process improvement opportunities.
Assist in process optimization initiatives across the legal department.

Requirements

What you’ll need

Bachelor’s degree in business, Legal Studies, Information Systems, or related field.
5+ years of experience in legal operations, legal technology, or related roles.
Familiarity with CLM systems and other legal tech tools.
Strong analytical skills with experience in data visualization and reporting (e.g., Excel, Power BI, Tableau).
Excellent communication and collaborator management skills.
Experience and interest in integrating AI solutions into legal processes.
Ability to work independently and collaboratively in a fast-paced environment.

Benefits

Comp & perks

Comprehensive and rewarding Total Rewards package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

legal operationslegal technologycontract lifecycle management (CLM)data visualizationreportingprocess optimizationAI integration

Soft Skills

analytical skillscommunication skillscollaborator managementindependent workcollaborative work