Cengage Group

Marketing Manager – Events, Customer Programs

Cengage Group

full-time

Posted on:

Location Type: Hybrid

Location: MassachusettsMassachusettsUnited States

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Salary

💰 $67,000 - $87,100 per year

Tech Stack

About the role

  • Deliver assigned aspects of regional marketing events, including conferences, webinars, field events, sponsored events, and hosted experiences, in alignment with defined goals and strategies.
  • Participate in developing event concepts, identifying target audiences, and agreeing appropriate themes, formats, and venues for regional markets.
  • Support decisions around event participation, including which events should be supported, who should attend, how Cengage is represented, and what activities occur on-site.
  • Coordinate event logistics, including booking, travel, hospitality, amenities, shipping, and on-site execution across one or more regions.
  • Support event production activities, including vendor coordination, staffing, equipment rentals, and oversight of operations during live and virtual events.
  • Prepare, track, and monitor event budgets and MQL / conversion outcomes, ensuring spend aligns with approved plans, and that event leads and follow-ups are tracked in SFDC.
  • Provide field marketing support to regional sales teams, including quick-turn customization of approved, templated materials (e.g., presentations, one-pagers, emails, event follow-ups) to support regional selling moments and events.
  • Ensure all customized materials remain aligned with global brand, messaging, and legal guidelines, flagging requests that fall outside approved frameworks.
  • Deliver assignments requiring independent judgment while operating within defined procedures and under regular supervisory review.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a similar area, or equivalent professional experience
  • Typically requires 2+ years of relevant experience in event marketing, field marketing, or a related area
  • Working knowledge of event marketing and field marketing concepts, including event planning, coordination, and on-site execution
  • Experience supporting field or sales-adjacent marketing activities, including customization of templated marketing or sales materials
  • Ability to manage multiple workstreams across events and field support, resolving issues and prioritizing urgent, time-sensitive requests - to a high standard
  • Strong organizational skills and attention to detail, including managing timelines, vendors, budgets, and logistics across regions
  • Strong written and verbal communication, with the ability to collaborate effectively with internal teams and external partners
  • Ability to apply judgment to assignments of moderate complexity within established guidelines and procedures.
Benefits
  • Comprehensive Total Rewards package
  • Discretionary incentive bonus program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event marketingfield marketingevent planningevent coordinationon-site executionbudget trackingMQL trackingvendor coordinationcustomization of marketing materialslogistics management
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationcollaborationjudgmentproblem-solvingprioritizationindependent judgmenttime management