
Marketing Manager – Events, Customer Programs
Cengage Group
full-time
Posted on:
Location Type: Hybrid
Location: Massachusetts • Massachusetts • United States
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Salary
💰 $67,000 - $87,100 per year
Tech Stack
About the role
- Deliver assigned aspects of regional marketing events, including conferences, webinars, field events, sponsored events, and hosted experiences, in alignment with defined goals and strategies.
- Participate in developing event concepts, identifying target audiences, and agreeing appropriate themes, formats, and venues for regional markets.
- Support decisions around event participation, including which events should be supported, who should attend, how Cengage is represented, and what activities occur on-site.
- Coordinate event logistics, including booking, travel, hospitality, amenities, shipping, and on-site execution across one or more regions.
- Support event production activities, including vendor coordination, staffing, equipment rentals, and oversight of operations during live and virtual events.
- Prepare, track, and monitor event budgets and MQL / conversion outcomes, ensuring spend aligns with approved plans, and that event leads and follow-ups are tracked in SFDC.
- Provide field marketing support to regional sales teams, including quick-turn customization of approved, templated materials (e.g., presentations, one-pagers, emails, event follow-ups) to support regional selling moments and events.
- Ensure all customized materials remain aligned with global brand, messaging, and legal guidelines, flagging requests that fall outside approved frameworks.
- Deliver assignments requiring independent judgment while operating within defined procedures and under regular supervisory review.
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or a similar area, or equivalent professional experience
- Typically requires 2+ years of relevant experience in event marketing, field marketing, or a related area
- Working knowledge of event marketing and field marketing concepts, including event planning, coordination, and on-site execution
- Experience supporting field or sales-adjacent marketing activities, including customization of templated marketing or sales materials
- Ability to manage multiple workstreams across events and field support, resolving issues and prioritizing urgent, time-sensitive requests - to a high standard
- Strong organizational skills and attention to detail, including managing timelines, vendors, budgets, and logistics across regions
- Strong written and verbal communication, with the ability to collaborate effectively with internal teams and external partners
- Ability to apply judgment to assignments of moderate complexity within established guidelines and procedures.
Benefits
- Comprehensive Total Rewards package
- Discretionary incentive bonus program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event marketingfield marketingevent planningevent coordinationon-site executionbudget trackingMQL trackingvendor coordinationcustomization of marketing materialslogistics management
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationcollaborationjudgmentproblem-solvingprioritizationindependent judgmenttime management