Cengage Group

Revenue Operations Manager

Cengage Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $88,600 - $100,000 per year

Tech Stack

About the role

  • Optimize revenue processes including lead‑to‑opportunity workflows, pipeline management, forecasting, territory alignment, and quota‑related activities; maintain sales playbooks and process documentation.
  • Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e‑commerce, and marketing automation platforms.
  • Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy.
  • Enhance cross‑functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights.
  • Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.

Requirements

  • 5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.
  • Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.
  • Strong analytical skills to interpret data and provide actionable insights.
  • Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.
  • Familiarity with predictive analytics, compensation modeling, and territory planning.
  • Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred.
Benefits
  • Comprehensive and rewarding Total Rewards package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue operationssales operationsbusiness analyticsCRM systemsforecastingdata integritypredictive analyticscompensation modelingterritory planningExcel
Soft Skills
analytical skillscross-functional alignmentoperational efficiencycommunicationcollaboration