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Cemex

Customer Service – Order Desk

Cemex

Customer Service Order Desk team member at Cemex managing customer orders and inquiries, providing information and processing requests in a dynamic work environment.

Posted 5/14/2026full-timeSacramento • California • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Answering phones
  • Processing customer orders
  • Providing order confirmations to customers
  • Helping Customers with product information
  • Billing out order for customers
  • UPS Shipping
  • Other duties as assigned

Requirements

What you’ll need
  • Experience in same or similar position
  • Solution-oriented communicator
  • Knowledge of safety rules within an office environment and industrial plant locations
  • Ability to work in diverse environments
  • Physical ability to sit/stand in front of a computer for extended periods

Benefits

Comp & perks
  • Competitive pay
  • Robust medical, dental, and vision coverage
  • Employee Assistance and well-being programs
  • Paid pregnancy and parental leave
  • Generous paid time off
  • Holiday pay
  • 401k savings plan
  • In-house virtual training through Cemex University
  • Education assistance