Salesforce Administrator

• Manage and maintain the Salesforce platform, ensuring optimal performance and security
• Manage Salesforce users, profiles, permission sets, and other admin tasks
• Develop and deliver training materials and sessions for new and existing users to enhance their Salesforce proficiency
• Perform regular data management tasks, such as data imports, data cleanup, and duplicate record management for Sales, Marketing, and Client Success
• Create and manage reports and dashboards to provide actionable insights to stakeholders
• Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success to groom requirements and conduct root cause analysis
• Provide support to end-users, including troubleshooting issues and resolving technical challenges
• Work with management and Subject Matter Experts to validate, design and implement solutions in Salesforce
• Configure and customize Salesforce applications (custom objects, fields, page layouts, workflows, validation rules) and design/implement automation using Flow
• Manage relationship with external implementation specialist to design and develop robust Salesforce solutions
• Collaborate with the IT team to integrate Salesforce with other business systems and applications
• Monitor and analyze data to identify trends and opportunities for improvement; test system enhancements and perform quality assurance
• Document changes to CellCarta’s Salesforce instance and ensure backups are performed
• Stay updated on new Salesforce features and implement them across tools as needed
• Participate in special projects and initiatives at management’s discretion

Salesforce Administrator

Senior Salesforce Administrator

Senior Salesforce Administrator

Salesforce Administrator

Senior Salesforce Administrator

Salesforce Administrator