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Customer Program Management Analyst
CelesticaCustomer Program Management Specialist ensuring on-time product deliveries and managing customer satisfaction for Celestica in Thailand. Collaborating with internal teams and developing action plans for customer accounts.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts, ensuring profitability, and developing action plans to address operational challenges. Proficient in performance reporting and analysis, with a strong understanding of manufacturing processes and supply chain management.
Highest-signal resume keywords
Customer Account ManagementManufacturing Process KnowledgeSupply Chain Management (SCM)Contract NegotiationPerformance Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Action Plan DevelopmentProfitability ManagementPerformance AnalysisOperational Review Reporting
Soft Skills
Customer CommunicationTeam Coordination
Industry Keywords
Product PricingContract ManagementCustomer Satisfaction
About the role
Key responsibilities & impact- Manage day-to-day activities of customer accounts
- Develop action plans to correct out of plan conditions
- Manage customer account profitability
- Communicate frequently with customers to ensure satisfaction
- Co-ordinate program tracking meetings with customers and internal teams
- Provide performance reporting and analysis for Operations Reviews
Requirements
What you’ll need- 3-6 years of relevant experience
- In-depth knowledge of the manufacturing process and SCM
- In-depth knowledge of product pricing, contracts, and contract negotiations
- Bachelor's degree in related field or equivalent combination of education and experience
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options