Director, Customer Business Unit – 1

Celestica

Global Business Unit Director responsible for managing a large hyperscale customer in Cloud solutions. Collaborating with teams for sales, program management, and customer satisfaction.

Posted 6/27/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

The ideal candidate must demonstrate strong leadership in managing global programs and teams while effectively driving customer satisfaction and financial performance. A strategic mindset combined with operational expertise is essential for navigating complex business environments and delivering results.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementFinancial ManagementData AnalyticsBusiness IntelligenceContract ManagementQuotingManufacturing ManagementStrategic PlanningOperations ManagementCustomer Relationship Management

Soft Skills

LeadershipCollaborationStrategic ThinkingCommunicationProblem SolvingNegotiationAdaptabilityTeam ManagementCustomer FocusDecision Making

Tools & Technologies

Power BI

Industry Keywords

HyperscaleElectronics ManufacturingJoint Development ManufacturingCustomer SatisfactionSales Process ManagementMulti-Region EnvironmentsProgram Management OfficeFast-Paced EnvironmentFinancial PerformanceCompetitive Business Quotes

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The Global Business Unit Director is responsible for supporting a team of multiple global program managers/Customer Focus Team leads for a large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business.
Provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair, or design services.
Interface with the Technical Director of the GCBU regarding technical issues and design projects.
Act as an executive interface on commercial areas & operates within the objectives set by the Division.
Provides direct & indirect supervision to all subordinate staff involved in supporting each customer under the director’s ownership.
Responsible for contract and commercial management, account profitability, financial performance, and overall Customer Satisfaction.
Oversee pricing and quoting activities from Sales, SCM, Quoting, and CFT.

Requirements

What you’ll need

Significant experience with enterprise-scale program management, relationship management, and sales process management.
Strong financial and business acumen, with an understanding of contracts, financials, and quotations.
Deep understanding of data analytics and experience with business intelligence (BI) reporting tools.
Mandatory experience in driving and owning large customer programs from negotiation through execution.
At least 15 years of experience in strategy, program management, and operations with a proven track record.
Manufacturing management experience in multi-region environments.
Experience in a fast-paced, demanding, volatile business environment.
Strategic thinking combined with the capability to drive day-to-day tactical operational issues.
Experience with Power BI
Leadership of a Program Management Office (PMO).
Electronics manufacturing/Joint Development Manufacturing experience.
Experience working with hyperscaler/AI companies.

Benefits

Comp & perks

Celestica is an Equal Opportunity Employer
Inclusive environment with arrangements for candidates who need support throughout the hiring process