Customer Program Management Associate

Celestica

Entry level position with Celestica, involving customer program management and logistics tasks. The role focuses on customer orders, issue resolution, and communication with teams.

Posted 4/29/2026full-timeJohor Bahru • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Participates as a member of a customer focus team and acts as an interface between customers and the team
Receives, reviews and monitors status of customer orders
Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s)
Communicates customer requirements and issues in production meetings
Maintains issues, complaints and corrective action requests for reporting purposes
Enters data into database ensuring root cause is reached and issue is closed

Requirements

What you’ll need

Zero to two years of relevant experience
Bachelor's degree in related field, or consideration of an equivalent combination of education and experience
Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics
Excellent customer contact, negotiation and problem resolution skills
Good presentation, database management and computer skills
Knowledge of computer applications like Access, Excel, Word and PowerPoint

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database managementmanufacturing processlogisticsscheduling requirements

Soft Skills

customer contactnegotiationproblem resolutionpresentation