Celestica

Customer Program Manager

Celestica

full-time

Posted on:

Location Type: Office

Location: Senai • Malaysia

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

About the role

  • Act as the primary focal point of communication for all assigned projects.
  • Manage customer relationships through weekly, monthly, or quarterly reviews to discuss deliveries, commitments, and account progress.
  • Respond promptly to customer inquiries and complaints to maximize satisfaction.
  • Present information effectively to both internal and external executive management.
  • Coordinate engineering, purchasing, planning, and production activities to meet customer requests.
  • Monitor all project phases via detailed reports and maintain transparent communication with the client.
  • Ensure all necessary documentation is received from customers for successful New Product Introductions (NPI) and engineering changes.
  • Ensure the profitability of the assigned program and adhere to contract agreements/Statement of Work (SOW).

Requirements

  • Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in a related discipline.
  • 8 to 10 years of working experience in program management in a related environment (EMS/Manufacturing preferred).
  • Working knowledge of SAP is preferred.
  • Ability to read and analyze technical operations, supply chain, and financial reports.
  • Strong ability to forecast revenue and control costs.
  • Excellent interpersonal skills and a "people-oriented" personality.
  • Numerically inclined with strong logical thinking and business acumen.
  • Ability to work independently under pressure to meet tight deadlines.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementtechnical operations analysissupply chain managementfinancial report analysisrevenue forecastingcost control
Soft Skills
interpersonal skillscommunicationlogical thinkingbusiness acumenindependenceability to work under pressuretime management
Certifications
Bachelor’s DegreePost Graduate DiplomaProfessional Degree