Celestica

Customer Support Engineer – Semiconductor Equipment

Celestica

full-time

Posted on:

Location Type: Remote

Location: Singapore

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About the role

  • Participates as a member of a customer support team and acts as an interface between customers and the team
  • Communicates and acts upon customer requirements and issues in production meetings
  • Work closely with the engineering team for investigation on complex issues & its solution implementation
  • Commission new machine installation at customer site
  • Troubleshooting of circuits, components, instruments and mechanical assemblies
  • Reconfigurations of systems and changing of components in accordance to customers' requests
  • Able to read & interpret schematic electrical / mechanical drawings
  • Handling stock purge and rework / return on faulty parts
  • Monitor & track major projects of customer if necessary

Requirements

  • Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering
  • 3-5 years of work experience
  • Prior work experience with front-end semiconductor equipment or related products highly preferred
  • Able to comprehend mechanical and schematic diagrams
  • Able to handle simple reworks within client's premises
  • Able to commit to overtimes and willing to be on 24/7 standby for 2 weeks within a month
Benefits
  • Fixed $1000 standby allowance per month
  • Additional Overtime Allowance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingcircuit analysismechanical assemblysystem reconfigurationschematic interpretationelectrical drawing interpretationrework handlingfaulty parts managementinstallationsemiconductor equipment
Soft Skills
communicationcustomer supportteam collaborationproblem-solvingproject monitoringadaptabilityattention to detailtime managementcustomer requirement analysisissue resolution
Certifications
Diploma in MechatronicsDegree in Mechanical EngineeringDegree in Electrical EngineeringDegree in Electronics Engineering