Creates, publishes, controls and constantly improves process documentation for the entire organization.
Obtains data/information from independent observation, consultation with technical staff, and a study of engineering notes, specifications and documents.
Creates and maintains standard templates for the various types of process documents and associated information.
Stores documents on-line in various databases (Matrix, QMX, Lotus Notes).
Provides web links for all 2nd level documents that are referenced from the Quality Manual.
Develops, maintains, and communicates a change management process that conforms to ISO standards.
Initiates and participates in an annual review process to ensure data integrity and revises existing documentation to reflect process changes.
Notifies appropriate personnel when new documents have been released and provides controlled copies when necessary.
Guides ISO auditors through documentation, answering and/or redirecting questions.
Acts as the lead auditor for Internal Quality System Audits.
Plans, directs, performs, and reports the results of process, product, systems, supplier, and ISO quality audits.
Develops, documents, and monitors key processes such as the Corrective Action Process, Audit Process, etc.
Provides consultation and training in the areas of Quality methods, SPC, Workmanship, PCA skills, standards, audit, etc.
Hosts Customers, Government, ISO or other auditors by providing them necessary assistance in defining and translating quality requirements.
Requirements
Zero to two years of relevant experience
Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
Working knowledge of engineering and supply chain systems (e.g., SQL, TMDB, COBRA, BPCS, PDM).
Knowledge of inventory management and supply chain planning processes.
Basic programming skills.
Strong understanding of documentation processes & quality systems.
Strong understanding of ISO standards.
Good analytical and problem solving skills.
Ability to exercise good judgement in implementing change orders that affect pricing, costs, and manufacturing processes.
Ability to effectively communicate with a wide variety of internal and external customers.
Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Word, Lotus Notes, Excel and Documentation control systems, FrameMaker, Visio, HP-UX.
Benefits
N/A
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