CelerData

Technical Account Manager

• Own the post-sales technical relationship for a portfolio of high-value accounts.
• Develop and maintain a deep understanding of each customer’s architecture, data workflows, and business objectives.
• Lead the technical onboarding of new customers, guiding them through initial deployment, data migration, integration setup, and performance tuning.
• Conduct regular health checks and performance reviews of customer environments.
• Serve as the escalation point for complex technical issues.
• Act as the voice of the customer within CelerData.