Inside Sales and Training Associate

CEFALY Technology

Inside Sales & Training Associate managing accounts and delivering training to healthcare providers for CEFALY Technology. Collaborating with teams to ensure effective sales and service delivery.

Posted 4/16/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the main interface for institutional customers through phone, email, and video conferencing.
Act as the primary customer contact for assigned accounts.
Conduct customer discovery and coordinate follow-up training (cold calling).
Conduct and execute strategic sales to drive revenue growth and market expansion.
Travel on-site to provide high-quality training to healthcare providers.
Schedule and follow-up on meetings coordinated by inside sales associates.
Process and track customer orders accurately.
Work collaboratively with Customer Service to resolve questions, issues, and complaints.
Drive add-on and associative sales.
Convert prospects into active customers.
Represent CEFALY Technology at trade shows and medical conferences.
Generate new leads and maintain accurate contact information in Salesforce.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field
Medical sales or clinical background is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience
1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred.
Experience using a CRM system; Salesforce preferred.
Ability to navigate remote customer environments and facility endpoints.
Experience with VA Medical Centers is a plus.
Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required.
Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

Benefits

Comp & perks

Health insurance (80% employer-paid)
Employer-paid Dental and Vision
IRA with company match (no vesting period)
Paid PTO
Paid company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical salesclinical backgroundinside salescustomer discoverystrategic salesrevenue growthlead generationcold callingmedical devicespharmaceuticals

Soft Skills

communicationcollaborationcustomer serviceproblem-solvingtrainingrelationship managementorganizational skillsfollow-upnegotiationadaptability

Certifications

Bachelor’s degreeequivalent experience