Financial Planning and Analysis

• Join us on our exciting transformation journey at City Electrical Factors (CEF), where you’ll play a leading role in shaping and improving our finance systems.
• As a Finance Systems Accountant, you’ll work at the heart of our Finance IT team, taking ownership of system enhancements and driving process improvements—particularly within our newly implemented Workday system.
• Your role will span both Business-As-Usual (BAU) and key projects, giving you the opportunity to collaborate across departments, influence decisions, and help steer our financial systems into the future.

Finance Systems Accountant

IT Support

• Provide excellent customer service.
• Document and track issues in software and hardware operation through ticketing system.
• Coordinate efforts with other teams and teammates to resolve issues quickly.
• Perform root cause analysis for each issue, escalating as necessary.
• Escalate issues to Tier 2 Team as necessary.
• Explain technical issues to non-technical clients.
• Troubleshoot issues with the clients for resolution.
• Cultivate business relationships based on trust and professionalism.
• Ability to develop and maintain positive relations with customers, coworkers, and supervisors.
• Ability to multi-task and to work effectively in a fast-paced environment.
• Ability to work full time or overtime, if necessary.

Finance Systems Accountant

IT Helpdesk Support