Senior Client Services Representative – Healthcare Ops
Cedar Gate Technologies
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Serve as a business leader and process expert within the Value-Based Care Operations team
- Ensure successful design, documentation, and configuration of new bundles and their associated claims workflows
- Translate process updates and refine strategies for a smooth transition to claims administration
- Create use cases for all testing phases related to new value-based clients
- Execute regression testing and user acceptance testing, working with claims staff
- Lead new initiatives for operating new value-based arrangements by collaborating with Product and Development teams throughout the software development life cycle
- Enhance and create claims-related tools to empower operational staff for efficient and effective usage in daily tasks
Requirements
- At least 4 years of analysis experience working in healthcare, with some experience in healthcare claims
- 2 or more years of experience in healthcare data transfers
- 2 years of experience as a business analyst or in similar project-based delivery work
- Strong mathematics and reasoning skills to solve complex problems effectively
- Communicate with clarity and confidence, tailoring your message to connect with any audience
- Engage in professional discussions to convey information with impact and influence
- Analyze the strengths and weaknesses of diverse solutions, making informed and decisive choices
- Hold a Bachelor’s degree in a related field or possess equivalent work experience to excel in your career
- Currently eligible to work in the U.S. without assistance in getting a future employment visa or work authorization
Benefits
- comprehensive medical, dental, and vision coverage
- options for FSA, HSA, and 401K matching
- tuition assistance
- extensive paid time off
- exclusive employee discounts
- ongoing training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims workflowsregression testinguser acceptance testingdata transfersbusiness analysisprocess designdocumentationconfigurationuse case creationvalue-based care
Soft Skills
mathematics skillsreasoning skillscommunication skillsprofessional discussionproblem-solvinginfluencedecision-makingclaritycollaborationtailoring messages