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Field Service Specialist
CECO Environmental CorporationField Service Specialist delivering on-site technical product support for CECO Environmental's solutions. Ensuring project completion and effective communication with stakeholders while upholding safety and confidentiality standards.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Executes established field services processes and procedures.
- Conducts on-site installation, equipment start-up and commissioning, testing, maintenance, and troubleshooting.
- Ensures all field service projects are completed within budget and deadline to meet customer needs.
- Maintains active, positive, and supportive contact with other departments to support planning and budget objectives.
- Communicates with customers and team members in a manner that builds trust and supports efficient and effective problem resolution.
- Maintains the confidentiality of all information concerning the Company’s operational practices, marketing, engineering, pricing and sales strategies, customer and prospect lists, and financial operations and performance.
- Allocates time efficiently and effectively while tracking critical information, schedules, and deadlines.
- Adheres to all safety policies and procedures in accordance with Company and OSHA guidelines; pursues safety initiatives in support of the Company’s vision of “zero accidents”...
- Ensures daily, weekly, and monthly reporting and general correspondence are communicated accurately, concisely, and appropriately for the target audience.
- Understands and complies with all Company policies and procedures, as well as applicable legal and regulatory requirements.
- Performs other duties of a similar nature and level as assigned.
Requirements
What you’ll need- Minimum of 5 years of experience working as a Field Services Specialist and/or Technician.
- Engineering and/or electronics experience, or equivalent work experience, training, or education; Degree preferred.
- Valid in-state driver’s license; driving record must meet acceptable Company standards and be maintained to operate a vehicle while on Company business.
- Ability to read and interpret technical documentation, including component and material specifications, computer-aided design (CAD) drawings, and specifications.
- Ability to upload/download and make minor field modifications to PLC/HMI programming as needed. Primarily Allen Bradley.
- Working knowledge of business-related software packages, including Microsoft Word, Excel, Access, and PowerPoint; exposure to MRP/ERP systems preferred.
- Considerable knowledge of process instrumentation, including pressure, flow and temperature transmitters, valve actuators, and testing and calibration of these components.
- Considerable knowledge of Field Service management tools and software.
- Considerable knowledge of continuous emissions monitoring equipment for measurement of process source emissions.
- Considerable knowledge of safe handling, storage, and operation of equipment that utilizes hazardous chemicals.
- Considerable knowledge of rotating equipment, including dampers, actuators, controls, and seal air fans.
Benefits
Comp & perks- We provide a variety of medical insurance plans, with dental and vision coverage.
- Employee 401(k).
- Tuition reimbursement.
- A culture where every employee is valued and respected.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical Documentation InterpretationEquipment InstallationTroubleshootingTesting and CalibrationProcess Source Emissions Measurement
Soft Skills
Effective CommunicationProblem ResolutionTime Management
Certifications
Valid In-State Driver's License