CECO Environmental Corporation

HR Services Coordinator

CECO Environmental Corporation

full-time

Posted on:

Location Type: Office

Location: Addison • Texas • United States

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Tech Stack

ITSMServiceNow

About the role

  • Maintain accurate employee records within HRIS systems, ensuring data integrity and compliance with internal policies and regulatory requirements
  • Process employee lifecycle transactions including hires, changes and terminations
  • Support employee file management, document retention, and recordkeeping standards
  • Execute HR administrative processes in accordance with established service level agreements (SLAs)
  • Administer and monitor I-9 employment eligibility verification processes for U.S. employees
  • Ensure timely completion and proper documentation in compliance with federal regulations
  • Serve as the first point on contact for HR-related inquiries through the HR ticketing system
  • Respond to employee and manager questions related to HR systems and processes
  • Resolve routine inquiries and escalate complex issues to appropriate HR subject matter experts
  • Track and manage requests through case management tools while maintaining service quality standards
  • Prepare routine and ad-hoc HR reports related to employee data, compliance, and operational metrics
  • Support audit and compliance reviews by gathering documentation and validating records
  • Utilize HRIS, ATS and ticketing platforms to manage HR workflows
  • Assist with testing and implementation of system updates and new HR technologies
  • Document HR processes, workflows, and standard operating procedures (SOPs) to support consistent service delivery
  • Create and maintain process flow documentation using tools such as Microsoft Visio

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 3-5 years experience in HR operations, HR shared services or HR administration
  • Experience supporting HR processes in a structured, process-driven environment
  • Experience with HR systems such as ADP, Workday, SAP, iCIMS, Taleo or similar platforms
  • Experience with ticketing or service management platforms such as HALO ITSM or ServiceNow
  • Experience documenting process flows and operational procedures, including use of Microsoft Visio or similar workflow tools
  • HR or Service platform certifications a plus
  • This position may require travel up to 10% of the time
  • Valid Driver's License required
Benefits
  • We provide a variety of medical insurance plans, with dental and vision coverage
  • Employee 401(k)
  • Tuition reimbursement
  • Commitment to a culture where every employee is valued and respected
  • Diverse and inclusive work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISHR operationsemployee lifecycle transactionsI-9 employment eligibility verificationcompliance documentationcase managementprocess documentationoperational proceduresdata integrityreport preparation
Soft Skills
communicationproblem-solvingcustomer serviceattention to detailorganizational skillstime managementcollaborationadaptabilityconflict resolutionservice quality
Certifications
HR certificationService platform certification