Senior External Communications Analyst

CEA

External Communications Analyst at C&A managing high-impact communication projects. Responsible for project management, content production, and stakeholder engagement in the fashion retail industry.

Posted 6/13/2026full-timeBarueri • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Manage special communication projects and high-impact reputational initiatives using PMO practices;
Define project timelines, scopes, risks, action plans and governance for communication projects;
Produce, adapt and edit external content: press releases, official statements, articles, Q&As, key messages and press materials;
Manage relationships with vendors/service providers, monitoring briefs, budgets, schedules and opportunities;
Support the preparation of briefings, key messages and corporate materials;
Monitor media, reputation and sensitive issues, supporting proactive and reactive actions;
Coordinate multiple stakeholders (legal, marketing, ESG, HR, leadership, agencies), ensuring alignment and smooth delivery;
Track project indicators (status, risks, performance, reputational outcomes) and prepare executive reports.

Requirements

What you’ll need

Degree in Social Communication, Journalism, Public Relations or related fields;
Experience in external communications, corporate/institutional communications or press office;
Proven experience in communication project management, with control of deadlines, deliverables and stakeholders;
Excellent writing skills and ability to adapt language and tone;
Understanding of media dynamics and reputation management;
Familiarity with management tools (e.g., Excel, PowerPoint, Trello) and metrics/dashboards (e.g., Power BI);
Strong planning and organizational skills, with the ability to prioritize and manage multiple projects simultaneously;
Nice to have: experience as a PMO or focal point on cross-functional communication/marketing/institutional projects with high reputational exposure; experience in large companies and/or retail; experience with ESG, diversity or sensitive topics.

Benefits

Comp & perks

Medical and Dental coverage (employee and dependents);
Dr. C&A - Telemedicine and teletherapy;
Pro-rated bonus;
Parking or commuter voucher (Work location: Alphaville – Barueri/SP);
Birthday Off: one paid day off in your birthday month;
Flexible working hours;
Onsite cafeteria;
Flexible Meal Benefit (Meal Allowance and/or Meal Voucher);
TotalPass;
Discount on purchases at C&A stores and online.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementexternal communicationscorporate communicationscommunication project managementwriting skillsmedia dynamicsreputation management

Soft Skills

planning skillsorganizational skillsprioritizationstakeholder managementadaptability