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About the role
Key responsibilities & impact- Ensure efficient Facilities operations, maintaining KPIs, SLAs and quality standards.
- Manage contracts, suppliers and procurement processes (including CCI), preparing technical scopes and evaluating cost–benefit.
- Perform financial analyses, budget consolidation, forecasts and cost control for the area.
- Develop dashboards, reports and presentations for the board and senior leadership.
- Support continuous improvement projects and implement solutions for corporate environments and workspaces.
- Act as the business focal point, ensuring effective communication and alignment with internal areas and stakeholders.
- Conduct audits, inspections and legal procedures related to the area, including hearings and expert assessments.
- Oversee corporate travel processes, including policies, vendors, KPIs, compliance and budget.
- Maintain structured relationships with stakeholders, ensuring compliance with internal guidelines and ESG standards.
- Produce periodic reports with experience and operational performance indicators and evidence of Facilities and Workplace deliveries.
- Participate in strategic meetings, providing technical analyses and information for projects and corporate initiatives.
- Monitor Facilities and Workplace targets aligned with Well‑being, Experience and organizational culture strategies.
- Work with a systemic view and associate-focused mindset, proposing simple, agile, sustainable solutions balanced between cost, quality and experience.
- Supervise outsourced services that impact the associate journey, ensuring proper execution and adherence to SLAs.
- Monitor workspaces and common areas, ensuring ergonomics, accessibility, comfort and a positive user experience.
- Oversee preventive and corrective maintenance routines in partnership with Building Maintenance, ensuring timely resolutions.
- Prepare technical inspection reports (before and after) and follow up on corrective action plans.
- Collaborate with HR, SESMT (Occupational Health and Safety Service), leadership and internal areas, supporting operational and occupational safety demands.
- Support projects for space reconfiguration, renovations, expansions and structural adaptations of the Head Office.
- Monitor execution of outsourced Facilities services (technical cleaning, security, gardening, landscaping, concierge, transportation, fleet, cafeteria, mail services, pest control, access control, among others).
Requirements
What you’ll need- Bachelor's degree in Business Administration, Architecture or Engineering.
- Postgraduate degree/MBA desirable (Facilities, Operations, Projects).
- Knowledge of regulatory standards focused on Facilities (services) and Occupational Health and Safety.
- Advanced Microsoft Office.
- Experience with corporate ERPs (SAP or similar).
- Contract, service and third‑party/vendor management.
- Desirable: courses or specialization in Facilities, Building Technician qualification and/or specialization in Security and Asset Protection.
Benefits
Comp & perks- Medical and dental insurance (employee and dependents)
- Dr. C&A - Telemedicine and teletherapy
- Annual bonus
- Parking or commuter allowance (Work location: Alphaville – Barueri/SP)
- Birthday off (one day off during your birthday month)
- Flexible working hours
- On‑site cafeteria
- Flexible meal benefit (meal allowance and/or food voucher)
- Gympass
- Semi‑annual vacation
- "Amigo" Program (psychological, legal and social support)
- Pharmacy partnership with payroll discount
- Discounts on purchases at C&A stores and e‑commerce
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysisbudget consolidationcost controldashboard developmentreportingtechnical inspectionpreventive maintenancecorrective maintenancespace reconfigurationproject management
Soft Skills
effective communicationstakeholder managementcontinuous improvementsystemic viewassociate-focused mindsetcollaborationorganizational cultureleadershipproblem-solvingstrategic thinking
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in ArchitectureBachelor's degree in EngineeringPostgraduate degreeMBABuilding Technician qualificationspecialization in Facilitiesspecialization in Securityspecialization in Asset ProtectionOccupational Health and Safety certification
