Manager – Deployment Services

CDW

Manager overseeing Deployment Services operations and project management at CDW. Engaging coworkers and improving processes within the Configuration Center in Vernon, CA.

Posted 6/9/2026full-timeVernon • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the activities performed in all work areas within the Configuration Center and Deployment teams to include day-to-day operations, implementation of procedures, project and records management, collection and reporting of statistics, and budget/P&L activities.
Hire, onboard, and oversee a team of coworkers including coaching, development and performance management.
Develop and execute action plans geared towards increasing coworker engagement.
Meet with supervisors and coworkers to communicate department and company information.
Serve as an escalation point for special requests and exceptions.
Educate Sales force and other departments on the Configuration Center service offerings.
Plan, develop and facilitate changes in operational procedures, process improvement, coworker incentive programs, ISO documentation, best practices, work flow , personnel assignments, and infrastructure.
Collaborate with management team to ensure departmental bench strength.
Ensure safe working environment.
Conduct tours as needed.
Commute to the configuration and deployment in Vernon, CA on a daily basis.
Occasional remote work possible, approved on a case-by-case basis.
The general work hours will be 8:00 am to 5:00 pm and may change based on business need.
Work after hours or weekend as business need dictates.
Occasional travel as required.

Requirements

What you’ll need

High School Diploma or equivalent
2 years of supervisory experience
5 years of working technical and configuration experience
Strong foundation in client computing
Proficiency with laptop and PC configuration methods, including Chromebook White Glove enrollment, Windows imaging, Intune, and Autopilot
Strong coaching and developing skills
Customer service orientation
Strong verbal and written communication skills with the ability to effectively interact with all stakeholders
Strong analytical and problem solving skills
Aptitude to quickly learn new technology and to put it into practical use
Proficient in Microsoft Office applications
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to organize thoughts and ideas into understandable terminology
Ability to multi-task, organize and prioritize
Ability to apply common sense in performing job
Ability to understand and follow basic instructions and guidelines
Ability to travel as needed
Bachelors Degree (BS)
A+ Certification and Network+ Certification or equivalent
One year of prior management experience within CDW.
Familiar with CDW’s current systems and tools, is a plus.

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities
Flexible working hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

supervisory experiencetechnical experienceconfiguration experienceclient computinglaptop configurationPC configurationChromebook White Glove enrollmentWindows imagingIntuneAutopilot

Soft Skills

coaching skillsdevelopment skillscustomer service orientationverbal communication skillswritten communication skillsanalytical skillsproblem solving skillsability to multi-taskorganizational skillscommon sense

Certifications

A+ CertificationNetwork+ CertificationBachelor's Degree (BS)