Previous experience managing a team of computer technicians or working in a similar IT supervisory role.
Expertise in diagnosing and resolving complex hardware issues.
Strong written and verbal communication skills for effective team leadership and collaboration.
Exceptional attention to detail to maintain high repair standards and quality control.
Advanced analytical and problem-solving abilities to address technical and operational challenges.
Excellent time management and organizational skills, with the ability to prioritize and delegate tasks effectively among technicians.

Benefits

Annual bonus target of 5% subject to terms and conditions of plan.
CDW is committed to being an AI-fluent organization.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

laptop repairtroubleshootinghardware diagnosticsrepair performance monitoringtechnical process developmentquality controlanalytical skillsproblem-solving

Soft Skills

team leadershipcommunication skillsattention to detailtime managementorganizational skillscollaborationtask prioritizationdelegation