CDW

Senior Partner Success Specialist

CDW

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $82,000 - $126,200 per year

Job Level

Senior

About the role

  • Deliver an excellent customer experience with both internal and external customers.
  • Maintain a thorough knowledge of CDW’s go to market strategies.
  • Create material and conduct trainings on Partner Success process, programs, and tools to both internal and external stakeholders.
  • Manage, track and communicate on key milestones of assigned initiatives in a timely manner.
  • Analyze data to make business decisions and present findings to leadership.
  • Communicate new partner onboarding results, including recommendations for next steps.
  • Maintain partner contact database accuracy through proactive update requests to partner's and Category teams.
  • Be proficient in CDW's designation strategy and benefit process and be able to articulate it to internal and external stakeholders.
  • Maintain executive meeting process documentation.
  • Coordinate CDW's annual Partner Summit deliverables.
  • Provide feedback and communicate requirements that support improvements with third party software provider(s) to maintain CDW portals and tools.
  • Document step by step best practices specific to area of or responsibility and share them with leadership.

Requirements

  • Bachelor’s degree and 3 years sales/marketing experience OR 7 years’ experience in sales, marketing, or CDW PPM
  • Strong communication, project management, and organizational skills.
  • Ability to effectively interact and present to all levels of stakeholders, including senior leadership.
  • Ability to conduct and favorably close negotiations.
  • Self-motivated with a history of working independently.
  • Ability to build and maintain working relationships.
  • Proficient in multitasking and identifying priorities.
  • Demonstrated financial and analytical skills.
  • Strong attention to detail.
  • Proficient in Microsoft Office applications.
  • Previous experience in the technology industry.
Benefits
  • Annual bonus target of 10% subject to terms and conditions of plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencemarketing experiencedata analysisproject managementfinancial skillsanalytical skillsnegotiation skillsmultitaskingattention to detail
Soft Skills
communication skillsorganizational skillsself-motivatedrelationship buildingpresentation skills
Certifications
Bachelor's degree