Lead and manage a team of presales engineers supporting Digital Experience opportunities.
Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
Set clear individual and team expectations, drive accountability, and celebrate successes.
Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
Help implement presales best practices and standard operating procedures.
Support the upskilling of team members to ensure technical capabilities align with evolving market demands.

Requirements

Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions.
1+ year of experience in a team lead, technical mentorship, or informal management role.
Strong understanding of presales processes, solution development, and customer engagement strategies.
Demonstrated ability to coach and mentor technical professionals.
Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
Background in digital experience, cloud, data, AI, or software engineering is highly desirable.
Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.

Benefits

Annual bonus target of 25% subject to terms and conditions of plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical solutionspresales processessolution developmentcustomer engagement strategiescoachingmentorshipforecastingreportingpipeline managementdigital experience

Soft Skills

leadershipteam managementaccountabilitycollaborationcommunicationperformance managementstrategic alignmentprofessional developmentcoachingmentoring