Senior Consulting Engineer – Physical Security
CDW
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $110,100 - $147,500 per year
Job Level
Senior
About the role
- Perform client consultation: plan, design, implement, and support Physical Security Systems
- Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions
- Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
- Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space
- Assist in the management of projects using CDW's project management methodology
- Ensure a stable performance environment for enterprise computer applications
- Participate in various IT projects intended to continually improve/upgrade converged network solutions
- Follow life-cycle oriented processes and procedures
- Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
- Serve as technical point of contact on customer engagements
- Create and execute test plans to meet project requirements for assigned components
- Identify and communicate potential opportunities for cross-selling to the sales team
- Manage time and expenses to meet or exceed expectations defined in the Statement of Work
- Provide high quality content deliverables using the appropriate document templates
- Ensure solution is implemented as designed to the customer’s satisfaction and approval
- Work with Professional Services Managers, ATAE's, Project Managers, Partners and customers to manage expectations and timelines to ensure expectations and commitments are being met
- Conducts/leads design workshops for complex designs to meet customer, partners, business and technical objectives
- Proactively develops plans and activities to avoid problems
- Educates the customer on solution as appropriate throughout the life of the project or service life
Requirements
- Bachelor’s degree in business, computer science, a related technical degree or equivalent or Three years’ experience delivering complex technical solutions including planning, development, implementation and support
- Minimum of two years consulting experience
- Minimum of two years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology
- Experience in Genetec or Verkada systems engineering experience
- Ability to work weekends and/or off hours as necessary to meet clients' needs
- Ability to travel between 25% to 50%
- Ability to effectively communicate with clients
- Physically able to lift up to 30 pounds of equipment
- Attention to detail on inventory and logistics is important
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network engineeringphysical security systemsvideo surveillanceaccess controlsensorsair quality controltroubleshootingtechnical architectureLAN designWAN design
Soft skills
client consultationcommunicationproject managementattention to detailproblem-solvingtime managementcross-sellingcustomer educationteam collaborationstakeholder engagement