Manager, Practice Solutions
CDW
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Manage a team of Solution Executives, including performance management, coaching, and professional development.
- Drive adoption and growth of Microsoft solutions across CDW’s customer base, ensuring alignment with CDW’s strategic goals and Microsoft priorities.
- Partner with Microsoft and other ecosystem vendors to develop joint go-to-market strategies, marketing initiatives, and revenue growth plans.
- Allocate resources effectively to achieve short-term objectives while building long-term strategic plans for Microsoft practice success.
- Motivate, train, and develop team members to deepen Microsoft expertise and deliver exceptional customer outcomes.
- Increase high-margin Microsoft business while delivering measurable value to CDW customers.
- Identify opportunities to enhance sales motions, operational processes, and solution strategies for Microsoft offerings.
- Build and maintain strong relationships with Microsoft stakeholders, internal teams, and customers to uncover new opportunities.
- Serve as the primary escalation contact for Microsoft-related opportunities and resolve customer or partner satisfaction issues.
- Contribute to quarterly and annual business plans; manage reporting processes and leverage metrics to optimize performance.
- Work with Sales, Marketing, and Operations to create internal and external collateral that drives awareness and accelerates Microsoft solution adoption.
- Hire, onboard, and retain top talent while fostering a culture of growth and innovation within the Microsoft practice.
Requirements
- Bachelor's Degree or equivalent experience
- 3+ years’ experience managing teams
- 3+ years’ experience in Microsoft solution sales or related technology practice
- Excellent written and verbal communication skills with ability to influence stakeholders at all levels
- Proven ability to manage multiple priorities and adapt to changing business needs
- Strong analytical and strategic thinking skills with a track record of creative problem-solving
- Demonstrated success in managing budgets and achieving profitability targets
- Advanced proficiency in Microsoft Office applications (Excel, PowerPoint)
- Ability to build and maintain strong relationships with internal teams, customers, and Microsoft executives
- Willingness to travel up to 20% or as needed
- Experience developing and executing Microsoft-focused strategies and programs
- Familiarity with Microsoft licensing, cloud solutions, and partner programs
- Ability to build consensus and lead cross-functional initiatives
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft solution salesMicrosoft licensingcloud solutionsbudget managementstrategic planninganalytical skillsproblem-solvingteam managementsales strategy developmentperformance metrics
Soft skills
communication skillsinfluencing stakeholdersrelationship buildingadaptabilitycreative problem-solvingteam motivationcoachingprofessional developmentconsensus buildingcross-functional leadership
Certifications
Bachelor's Degree