Account Manager

• Ensures CDW policies and procedures and code of conduct are adhered to and creates an environment that models the CDW way
• Develop and assign sales plans
• Collaborate with the team on strategies to improve sales performance, achieve goals and meet expectations
• Manage resources for customers including technology specialist and vendor partners
• Identify and participate in customer facing meetings and activities
• Create and implement operating plans to achieve sales initiatives and segment goals
• Manage strategic relationships with customers, peers and vendor partners
• Collaborate with destination teams to build synergy within both inside and outside sales efforts
• Engage resources on target accounts
• Develop & manage monthly/quarterly sales forecasts
• Identify and assign resources, including annual Account Manager hiring forecasts
• Develop account strategies in tandem with Account Managers that promote profitable growth
• Operationalise and implement annual strategies, initiatives and campaigns
• Collaborate with Account Managers to build account development plans and strategies
• Identifies new business opportunities and develops strategies to optimise new potential business
• Participate and potentially lead projects and/or task forces
• Effectively communicate up, down and through the organization as required
• Actively pursue continuous personal growth and improvement
• Successfully on-board new Account Managers
• Manage team to ensure a superior experience for each customer
• Proactively build solid business relationships with strategic customers and partners

Account Manager

AVP – Private Clients, Strategic Partnerships

Retail Account Manager

Key Account Manager

Account Manager – IT Recruitment Services