Engineer

• Participating in the development of CDW’s healthcare solution sets for Epic, and by utilizing technologies to solve healthcare problems
• Stay current with Epic system trends and developments and make technical recommendations for the Epic system
• Performing Epic upgrades and updates
• Maintaining and testing processes related to business continuity and disaster recovery
• Engaging in Epic capacity planning for clients
• Collaborating with sales team to act as subject matter expert for customer visits and presentations
• Installing, updating, and managing the monitoring tools of the client's Epic system via Epic’s native toolsets and/or any third-party tools as needed
• Understanding performance, monitoring, and troubleshooting issues
• Assisting or performing Epic environment migrations, server migrations, or storage migrations

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Engineer IV

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