Inside Sales

CDM Smith

Inside Sales managing customer transactions for Arxada, ensuring sales accuracy and supporting team collaboration for operational efficiency. Thriving in a fast-paced environment while achieving sales goals.

Posted 4/28/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Process priority inside‑sales transactions for customers generating under $50,000 in annual sales, ensuring speed, accuracy, and customer satisfaction
Qualify inbound leads and convert them into viable sales opportunities
Route qualified opportunities to the appropriate sales executives for continued development and closure
Partner with the Distribution Manager and channel partners to coordinate trials for new customer leads and prospects
Maintain accurate and up‑to‑date customer interaction records, sales activities, and transactions in CRM systems
Work cross‑functionally with logistics, finance, and customer service to ensure timely deliveries and resolution of customer issues
Prepare and distribute sales performance metrics, forecasts, and reporting dashboards
Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Support lead generation and qualification efforts through research and outbound outreach
Maintain product catalogs, pricing sheets, and promotional materials
Monitor inventory levels and collaborate with supply chain teams to meet customer demand
Provide administrative support for sales meetings, presentations, and internal or external events

Requirements

What you’ll need

High school diploma or equivalent required; associate or bachelor’s degree preferred
Minimum 2 years of experience in sales support, customer service, or administrative roles
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and CRM platforms such as Salesforce or Microsoft Dynamics
Excellent communication and interpersonal skills
Strong organizational abilities, with the capability to multitask and prioritize in a fast‑paced setting
High attention to detail and strong problem‑solving skills

Benefits

Comp & perks

401(k) plan
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off
Paid holidays
Paid sick leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales supportcustomer serviceadministrative roleslead generationsales performance metricsforecastingreporting dashboardsinventory managementmultitaskingproblem-solving

Soft Skills

communication skillsinterpersonal skillsorganizational abilitiesattention to detail

Certifications

high school diplomaassociate degreebachelor’s degree