Director, Product Operations

CData Software

Director of Product Operations building scalable operating systems for CData’s enterprise data connectivity and AI platform. Improving delivery governance, automation, metrics, and execution across Product and Engineering.

Posted 8/11/2026full-timeRemote • North Carolina • 🇺🇸 United StatesLead💰 $170,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Product Operations and implementing scalable operational frameworks, with a strong focus on AI-enabled workflows and delivery metrics. Proven ability to drive organizational change and align execution activities with strategic business objectives.

Highest-signal resume keywords

Product Operations LeadershipTechnical Program ManagementAI-Enabled WorkflowsOperational TransformationExecutive Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operating Model DesignSoftware Development MethodologiesDelivery Metrics DefinitionOKR ImplementationAutomation of Reporting Processes

Soft Skills

Excellent CommunicationCollaborationAnalytical Capabilities

Tools & Technologies

Intelligent ToolingDelivery Intelligence PlatformsExecutive Dashboards

Industry Keywords

SaaSTechnology OrganizationCross-Functional InitiativesOrganizational ChangeProduct Strategy

About the role

Key responsibilities & impact

Design, implement, and continuously improve the Product organization’s operating model
Establish standardized planning, execution, governance, and reporting practices across Product and Engineering
Lead organization-wide delivery governance, including program planning, release readiness, and executive delivery reviews
Partner with the CPTO and Product leadership to evolve the operating model, governance, and execution strategy
Monitor execution health, identifying delivery risks, dependencies, and bottlenecks
Drive accountability for delivery commitments while fostering collaboration, transparency, and shared ownership
Coordinate dependencies across product initiatives and value streams
Facilitate executive-level discussions around delivery health, priorities, and execution risks
Lead organizational change initiatives and implement scalable operational frameworks
Identify and implement AI-enabled operational workflows and delivery intelligence platforms
Automate reporting and operational processes through intelligent tooling and scalable workflows
Define and monitor delivery metrics and operational risks
Build executive dashboards for real-time visibility into delivery health, execution progress, and organizational performance
Align execution activities with strategic business objectives
Support future OKR implementation by connecting delivery initiatives to measurable outcomes
Develop portfolio-level visibility for balancing priorities, capacity, and execution risk
Scale successful operating practices across multiple product organizations
Build, lead, and develop a high-performing Product Operations function

Requirements

What you’ll need

8+ years of experience leading Product Operations, Technical Program Management, Delivery Management, Engineering Operations, Product Strategy and Operations, or a similar leadership role within a SaaS or technology organization
Experience leading cross-functional initiatives involving Product, Engineering, Design, and executive leadership
Proven success designing or improving operating models for software development organizations
Strong understanding of software development methodologies and modern product development lifecycles
Experience driving organizational change and implementing scalable operational processes
Experience leading operational transformation through AI-enabled workflows, automation, or modern software delivery practices
Experience introducing OKRs and organizational operating systems
Strong analytical capabilities with experience defining operational metrics and executive reporting
Excellent communication and executive stakeholder management skills
Applicants must be US-based and legally authorized to work in the United States without employer sponsorship, now or in the future
Occasional travel required, approximately quarterly

Benefits

Comp & perks

Medical, Dental, and Vision plans with company-paid insurance premiums
Health Saving Account offering with company contribution
Flexible Savings Account and Dependent Care FSA
Generous 20-day PTO
11 paid holidays
401k with 100% company match up to 6% of contribution
Remote-friendly, high-trust culture
Professional development and learning opportunities
Occasional company meetings, leadership offsites, and team events