Product Designer

• Shape how casino leaders understand and act on their data by designing clear, unified views across gaming, hotel, food & beverage, and retail
• Lead design reviews and articulate the strategic rationale behind design decisions
• Design and prototype end-to-end workflows for high-stakes operations—reporting, cash management, and auditing
• Interview users and run user tests to deeply understand user needs and validate solutions
• Review user feedback, on-site observations, product analytics and stakeholder goals to identify opportunities to enhance user experience

Senior Product Designer

Manager

• Lead, coach, and develop a team of 8-10 people, including business, accounting, and technical consultants.
• Own overall delivery quality for the project portfolio.
• Ensure projects are delivered on time, within scope, and within budget.
• Serve as the top-level escalation point for project risks, issues, and blockers for both the client and managed employees; drive resolution and recovery plans.
• Build strong relationships with key client stakeholders and internal partners (Sales, Product, Support, etc.).
• Monitor project performance and execution metrics; identify patterns and improvement opportunities.

Services Manager

Consultant

• Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
• Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
• Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
• Develop and optimize custom reports, stored procedures, and data processes that consolidate data across multiple casino systems to tell a clear, actionable story.
• Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
• Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
• Produce clear technical documentation (data mappings, configuration guides, runbooks) that supports ongoing operations and client self‑sufficiency.
• Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
• Provide production Support services for Insight Analytics clients, ensuring stability, reliability, and timely resolution of issues.
• Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.

Technical Consultant

Data Scientist

• Build and maintain statistical models, machine learning algorithms, and predictive analytics using gaming and behavioral data (segmentation, churn prediction and lifetime value models)
• Create anomaly detection systems for fraud and compliance monitoring
• Collaborate with data engineers to collect and preprocess data, and build and maintain data pipelines
• Design A/B testing frameworks and experiment analyses to test hypotheses and measure the effectiveness of solutions
• Document models and use data visualization tools to communicate insights and findings to stakeholders

Accounting Manager

• Work alongside our clients’ Revenue Audit Department during software installations to correctly configure our software to their unique needs.
• Enable our clients’ utilization of the software to perform and improve cage vault operations, count room procedures, payroll, and revenue audit departments’ daily tasks.
• Configure our software to correctly model the clients’ chart of accounts.
• Design necessary journal entries at the time of system cut over for system migration.
• Develops and enables department policies and procedures in accordance with gaming regulations and internal controls.
• Provide Support services to our clients in a post-install period.
• Demonstrates and provides outstanding customer and employee relations.

Accounting Consultant

Account Manager

• Drive expansion opportunities within existing accounts by identifying cross-sell and upsell needs, positioning relevant CCT solutions, and managing the full expansion sales cycle.
• Collaborate closely with Client Success Managers to align on account objectives, customer health, renewal timelines, and areas for value expansion.
• Establish trusted advisor status with key customer stakeholders through ongoing engagement, proactive outreach, and deep understanding of customer business needs.
• Maintain an accurate expansion pipeline, forecast revenue reliably, and ensure proper usage of CRM categories, notes, and deal stages.
• Develop deep knowledge of CCT’s platform and offerings to effectively communicate value, tailor solutions, and guide customers toward the right products.
• Contribute to renewal strategy and execution by ensuring expansion and adoption activities support long-term customer retention.
• Partner with Marketing, Product, and Revenue Operations to support campaigns, messaging, segmentation, and customer insights that drive expansion opportunities.
• Track KPIs related to expansion revenue, quota attainment, product adoption, and customer engagement. Leverage data to drive strategy and prioritize efforts.

Solutions Engineer

• Understand customer needs: Analyze a client's current technology and business goals through effective technical discovery and needs assessment techniques.
• Design solutions: Utilize your technical expertise to recommend solutions and specific configurations to support customer needs and goals.
• Provide effective pre-sales support: W closely with sales team members to facilitate new business by building and delivering compelling product demonstrations, providing technical guidance, and creating proofs-of-concept. Essentially, “own” the technical win.
• Offer technical expertise: Answer complex technical questions during the sales process, which can range from explaining how a system works to more complex discussions about implementation.
• Collaborate with product teams: Act as a bridge between the customer or prospect and the product/engineering teams relaying customer feedback, feature requests, and pain points to help shape future product development.
• Support implementation: As needed, collaborate on the initial setup and configuration of the solution for the client and provide support during trials.
• Provide consistency in the customer experience: Facilitate knowledge transfer and handoffs between sales, implementation, and client services.

Backend Engineer

• Mentor mid and junior-level developers through code reviews, pair programming, and knowledge transfer on modern .NET practices and cloud architecture
• Refactor C# .NET Framework codebases to modern .NET (8+), addressing technical debt and tight coupling
• Troubleshoot and resolve performance issues (DB and App).
• Lead end-to-end modernization of legacy Windows Forms applications, designing migration paths that balance risk and business continuity
• Translate advanced T-SQL logic—stored procedures, complex queries, functions—into application-layer code, AWS services, or optimized cloud database patterns
• Optimize SQL Server workloads for cloud migration: lift-and-shift to RDS, refactoring to Aurora, or decomposition into microservices
• Help establish coding standards, architectural patterns, and CI/CD practices that support long-term maintainability

Senior AWS/.NET Developer

• Lead client engagements from kickoff to go live, ensuring clear communication, smooth execution, and measurable outcomes.
• Serve as a trusted partner to executive teams, translating business goals into data driven insights through our Insights platform.
• Build and manage project plans that keep deliverables on track and expectations aligned.
• Identify and implement opportunities to improve operational and accounting workflows.
• Configure, test, and support application solutions tailored to each client’s business needs.
• Ensure consistent collaboration between clients, internal teams, and CCT to deliver a seamless experience.

Business Consultant

Revenue Operations

• Evolve and scale sales and marketing systems and processes
• Balance strategy and tactics while documenting and implementing processes
• Own data integrity, metrics, and reporting from CRM and other revenue technology systems
• Collaborate with marketing, sales, and customer success teams to align objectives with overall revenue goals
• Analyze financial performance and team member attainment to drive annual quota-setting and compensation planning process

Revenue Operations Manager

Engineering Manager

• Manage a small and growing team of highly-skilled, experienced builders
• Stay hands-on with code—React, TypeScript, Python, Terraform—while guiding architectural decisions and reviewing PRs
• Build and refine delivery practices that keep the team moving efficiently without unnecessary process
• Partner with Product and Design to translate vision into technical solutions, making thoughtful tradeoffs along the way
• Oversee our AWS infrastructure and data architecture, ensuring we're building for scale and reliability
• Remove obstacles, clarify priorities, and maintain momentum across development cycles
• Communicate technical decisions clearly to both engineering peers and business stakeholders

Controller

• Own and optimize the monthly, quarterly, and annual close, overseeing the general ledger, revenue recognition, fixed assets, payroll, AP/AR, and related sub-ledgers to deliver accurate, timely, GAAP-compliant financials.
• Prepare and continuously enhance management reporting packages, providing clear insights into performance, trends, and key drivers while improving close efficiency, shortening timelines, and minimizing post-close adjustments.
• Maintain a robust internal control environment appropriate for a high-growth company, including policies, procedures, and documentation.
• Ensure compliance with applicable accounting standards, tax regulations, and external audit requirements.
• Champion the effective use of the ERP and related finance tools, ensuring data integrity and a scalable architecture.
• Identify and lead automation, standardization, and simplification initiatives across accounting, reporting, and compliance.
• Design and refine processes that support current operations while anticipating future complexity as the business grows.
• Serve as a key finance partner to the executive team, providing proactive, data-driven insights and recommendations.
• Translate financial information into clear, actionable narratives for non-financial leaders.
• Collaborate closely with Operations, Sales, HR, Legal, and Technology to ensure financial implications are understood and reflected in decisions.
• Build, lead, and develop a high-performing accounting and reporting team.
• Set clear goals, provide ongoing coaching and feedback, and create development opportunities for team members.
• Foster a culture of accountability, collaboration, and continuous improvement within the finance organization.
• Look beyond the numbers to shape strategy and influence key decisions with clear, data-backed recommendations.
• Proactively identify opportunities to improve growth, profitability, and capital efficiency.
• Consistently deliver accurate, insight-rich financial information on or ahead of deadlines.
• Establish and manage KPIs for the close, reporting, and control environment; drive corrective action where needed.
• Design processes, policies, and controls that are fit for a scaling business, not just current needs.
• Be the primary accounting and reporting point of contact for strategic initiatives and cross-functional projects.
• Ensure alignment between Finance and other functions so that financial impacts are well understood and planned.