Check and Connect Intervention Specialist

CCRES Educational and Behavioral Health Services

Check & Connect Intervention Specialist supporting at-risk students in Philadelphia Virtual Academy. Implementing student engagement strategies and providing personalized interventions for academic success.

Posted 7/20/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing the Check & Connect model to support student engagement and retention, utilizing strong communication and organizational skills to foster relationships with students and families. Proficient in data tracking and reporting to monitor student progress and inform intervention strategies.

Highest-signal resume keywords

Check & Connect Model ImplementationStudent Engagement MonitoringVirtual Communication ManagementCase Management SkillsExperience with At-Risk Youth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TrackingRecord MaintenanceIntervention Strategy ImplementationAcademic Support AccessOrganizational Strategy Development

Soft Skills

Relational SkillsCommunication SkillsProblem-Solving SkillsInterpersonal SkillsAdaptability

Tools & Technologies

Online Learning PlatformsVirtual Communication ChannelsSchool Databases

Industry Keywords

At-Risk YouthStudent RetentionChronic AbsenteeismEducational ResourcesFamily Engagement

About the role

Key responsibilities & impact

Make a difference every day by joining CCRES as a Check & Connect Intervention Specialist on assignment with the Philadelphia Virtual Academy!
Implement the structured Check & Connect model to monitor and mentor a designated roster of PVA students.
Systematically track student engagement indicators, including online attendance, course progression, and credit accrual ("Check").
Deliver targeted, regular interventions through virtual and hybrid channels to build meaningful relationship-focused support ("Connect").
Establish consistent communication loops with families and caregivers to discuss student progress and address barriers to engagement.
Problem-solve with students to develop individualized goals, organizational strategies, and academic action plans. Collaborate closely with teachers, counselors, advisors, and administration to align support strategies for high-risk students. De-escalate and troubleshoot student disengagement trends, escalating critical concerns to appropriate PVA staff members.
Assist students in accessing academic support, tutoring, virtual support rooms, and other designated educational resources.
Provide proactive guidance regarding school procedures, expectations, and virtual navigation.
Support targeted outreach and re-engagement campaigns for students demonstrating acute chronic absenteeism or learning gaps.
Assist with virtual events, student orientations, family information sessions, and connection initiatives.
Foster an asset-based, encouraging, and supportive virtual environment that champions student persistence and autonomy.
Maintain detailed, accurate, and confidential records of all student monitoring, interventions, and family interactions. Collect, organize, and report implementation and student progress data as assigned by the Student Support Liaison.
Perform routine data entry, document tracking, and record maintenance within designated school databases.
Assist with the preparation of data summaries, intervention impact reports, and documentation.
Support special projects and operational initiatives aligned with student retention goals as assigned.

Requirements

What you’ll need

Excellent relational, communication (oral and written), and interpersonal skills.
Strong organizational and case-management skills with the ability to maintain meticulous records.
Ability to effectively problem-solve with students and partner with families from diverse backgrounds.
Ability to adapt to organizational, system, and developmental changes with assistance from supervisor and/or colleagues.
High school diploma or GED required; post-secondary education in education, social work, human services, or a related field preferred.
Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred.
Experience managing virtual communication channels or operating within online learning environments is preferred.
Philadelphia residency is preferred due to the school-based nature of the position.

Benefits

Comp & perks

Employees scheduled for 30+ hours per week are eligible for medical benefits
Employer paid base medical plan
Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
Paid credential renewals
403 (b) Retirement Savings Plan - up to 3% employer match
Employer paid Employee Assistance Program (EAP)
Tuition discounts through educational partnerships
Milestone service awards
Employee referral bonus
Gift card raffle on pay-day Fridays