Multi-Line Claims Adjuster – Commercial Auto, GL/BI

CCMSI

Multi-Line Claim Consultant investigating and adjusting multi-line claims for auto and general liability at CCMSI. Delivering high-quality service while managing a multi-client desk remotely.

Posted 7/14/2026full-timeRemote • Arizona, Illinois, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-line liability claims, including property damage and bodily injury, while ensuring compliance with CCMSI standards and state regulations. Proficient in negotiation, analytical assessment, and maintaining detailed claim documentation to support effective decision-making and client communication.

Highest-signal resume keywords

Active Adjuster License5+ Years Multi-Line Claims ExperienceAnalytical SkillsNegotiation SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Multi-Line Liability Claims ManagementCoverage DeterminationLiability AssessmentClaim Strategy DevelopmentReserve ManagementSubrogation IdentificationFinancial ReportingClient CommunicationClaim DocumentationNegotiating Settlements

Soft Skills

Decision-Making SkillsOrganizational AbilitiesWritten Communication SkillsVerbal Communication SkillsAccountability

Certifications & Qualifications

Adjuster License

Industry Keywords

Commercial VehiclesTrucking ExposuresThird-Party LiabilityBodily InjuryProperty DamageMulti-Client DeskClient ExpectationsExcess ReportingVendor ManagementDiary Management

About the role

Key responsibilities & impact

Investigate, evaluate, and adjust multi‑line liability claims (property damage & bodily injury) in accordance with CCMSI standards and state requirements.
Manage claims involving commercial vehicles, trucking exposures, and third‑party liability.
Determine coverage, assess liability, and develop defensible claim strategies.
Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed.
Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines.
Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations.
Engage, coordinate, and manage defense counsel or other external vendors when appropriate.
Identify and pursue subrogation opportunities.
Maintain detailed and timely claim documentation, diary management, and financial reporting.
Support excess reporting requirements and client communication needs.
Deliver consistent, high‑quality service with professionalism and integrity.

Requirements

What you’ll need

Active adjuster license in home state required (multi-state licensing preferred)
Experience managing a multi-client desk and navigating varying client expectations
5+ years of multi-lin claims experience is required (Auto, Commerical Auto, GL, BI)
Strong analytical, negotiation, and decision‑making skills
Strong ability to handle diverse claim types and pivot quickly throughout the workday
Excellent time‑management and organizational abilities
Strong written and verbal communication skills
Ability to work independently in a remote environment with strong accountability
Reliable, predictable attendance during business hours

Benefits

Comp & perks

4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
10 paid holidays in your first year
Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth : Internal training and advancement opportunities
Culture : A supportive, team-based work environment