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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community association management, including operations oversight, vendor management, and financial reporting. Proficient in utilizing Microsoft Office tools for effective communication and project tracking while ensuring compliance with Arizona laws and best practices.
Highest-signal resume keywords
Community Association ManagementCMCA CertificationBuilding Operations ManagementVendor ManagementLeadership and Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementFinancial ReportingFacilities MaintenanceProject CoordinationCritical ThinkingProblem-SolvingEmergency ResponseAdministrative DutiesOrganizational SkillsMultitasking
Soft Skills
Clear CommunicationTeamworkAccountabilityService ExcellenceAdaptability
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft Teams
Certifications & Qualifications
Bachelor's DegreeCMCA Certification
Industry Keywords
High-Rise Community ManagementArizona LawsCommon-Area Service StandardsVendor PerformanceBoard Communication
About the role
Key responsibilities & impact- Serve as the primary day-to-day management contact for the high-rise community
- Manage operations according to governing documents, management agreement, Board policies, contracts, and applicable Arizona laws
- Communicate with the Board, committees, residents, vendors, and internal teams
- Lead, coach, schedule, and support staff
- Oversee common areas, resident services, access procedures, vendor work, maintenance coordination, building systems, and life/safety readiness
- Respond to emergencies and urgent matters with calm judgment, clear direction, prompt action, and appropriate escalation
- Assess issues, evaluate options, recommend practical solutions, and keep the Board and leadership informed
- Support budgets, payments, monthly financial review, reporting, and follow-up with accounting and leadership
- Use Excel and Microsoft Office tools to track budgets, projects, work orders, vendor follow-up, resident communication, and Board materials
- Coordinate vendor performance, contract compliance, maintenance schedules, service requests, and project follow-up
- Attend and conduct Board, committee, vendor, resident, and internal meetings in person or virtually as needed
- Complete administrative duties and stay current with industry best practices and Arizona requirements
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- Minimum of 3 years of experience as a Community Association Manager
- CMCA certification or higher management designation preferred
- High-rise condominium or community management experience preferred
- Experience managing, coaching, and developing a team
- Strong leadership skills that build teamwork, accountability, camaraderie, and service excellence
- Clear, timely communication with Boards, residents, vendors, and internal teams
- Strong administrative, organizational, and computer skills
- Proficiency with Microsoft Office, especially Excel, Word, Outlook, and Teams
- Experience with building operations, facilities maintenance, vendor management, and common-area service standards
- Ability to multitask, prioritize, and provide clear direction during emergencies or urgent issues
- Critical thinking and problem-solving skills with a practical, solution-oriented approach
- Willingness to learn, adapt, and stay current with best practices and applicable Arizona community association requirements
Benefits
Comp & perks- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401(k) contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Employee Assistance Program
- Calm Health
- Optional short- and long-term disability
- Life insurance
- Pet insurance
- A caring team dedicated to your success