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CCMC

General Manager – High-Rise

CCMC

Community Manager overseeing daily operations and resident services for high-rise communities. Ensuring compliance with governing documents and fostering a professional service culture.

Posted 5/12/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as the primary day-to-day management contact for the high-rise community
  • Manage operations in accordance with the governing documents, management agreement, Board policies, contracts, and applicable Arizona laws
  • Communicate proactively with the Board, committees, residents, vendors, and internal teams
  • Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service excellence
  • Oversee common areas, resident services, access procedures, vendor work, maintenance coordination, building systems, and life/safety readiness
  • Respond to emergencies and urgent matters with calm judgment, clear direction, prompt action, and appropriate escalation
  • Assess issues, evaluate options, recommend practical solutions, and keep the Board and leadership appropriately informed
  • Support budgets, timely payments, monthly financial review, reporting, and follow-up in coordination with accounting and leadership
  • Use Excel and other Microsoft Office tools to track budgets, projects, work orders, vendor follow-up, resident communication, and Board materials
  • Coordinate vendor performance, contract compliance, maintenance schedules, service requests, and project follow-up
  • Attend and conduct Board, committee, vendor, resident, and internal meetings in person or virtually as needed
  • Follow internal processes, complete administrative duties, and stay current with industry best practices and applicable Arizona requirements
  • Perform additional duties as assigned

Requirements

What you’ll need
  • Bachelor's degree or equivalent experience
  • CMCA certification or higher management designation preferred
  • Minimum of 4 years of experience as a Community Association Manager
  • High-rise condominium or community management experience preferred
  • Experience managing, coaching, and developing a team
  • Strong leadership skills that build teamwork, accountability, camaraderie, and service excellence
  • Clear, timely communication with Boards, residents, vendors, and internal teams
  • Strong administrative, organizational, and computer skills
  • Proficiency with Microsoft Office, especially Excel, plus Word, Outlook, and Teams
  • Experience with building operations, facilities maintenance, vendor management, and common-area service standards
  • Ability to multitask, prioritize, and provide clear direction during emergencies or urgent issues
  • Critical thinking and problem-solving skills with a practical, solution-oriented approach
  • Willingness to learn, adapt, and stay current with best practices and applicable Arizona community association requirements

Benefits

Comp & perks
  • Comprehensive benefits package including medical, dental, and vision
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401(k) contributions
  • Paid time off for vacation, holidays, medical, and volunteering
  • Paid parental leave
  • Training and educational assistance
  • Support programs, including Employee Assistance Program and Calm Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
community managementbuilding operationsfacilities maintenancevendor managementbudget managementfinancial reportingproject managementemergency responseproblem-solvingcritical thinking
Soft Skills
leadershipteamworkaccountabilitycommunicationorganizational skillsadministrative skillsmultitaskingprioritizationadaptabilityservice excellence
Certifications
Bachelor's degreeCMCA certification