Senior Resale Disclosure Analyst
CCMC
full-time
Posted on:
Location Type: Office
Location: Scottsdale • Arizona • United States
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Job Level
About the role
- Lead the setup and stabilization of new communities in partnership with the Transitions team.
- Support the Developer Community process by collaborating with onsite staff to ensure timely and accurate collection of developer and builder information
- Identify and triage communities experiencing processing issues, ensuring prompt resolution.
- Contribute to process Improvement initiatives within the department and across the organization.
- Assist with budget and rate review processes enduring annual budget cycles and through contract modifications.
- Review community contracts to ensure accuracy of disclosure information processed through HomewiseDocs.com.
- Process real estate closings by updating ownership records or creating new lots in the accounting database, adhering to contract requirements across varying client assessment frequencies (monthly, quarterly, semi-annual, annual).
- Audit fees to ensure accuracy and compliance with community-specific contract terms.
- Deliver excellent customer service by responding to client inquiries via email and telephone in a timely and professional manner.
Requirements
- 4+ years of relevant experience in resale disclosures, community association operations, real estate transactions, accounting support, or a related field.
- Demonstrated commitment to delivering exceptional customer service, with the ability to professionally handle complex or escalated inquiries in a fast-paced environment.
- Strong organizational and analytical skills with a high level of attention to detail; proven ability to manage multiple priorities and meet deadlines with minimal oversight.
- Proven ability to work independently while maintaining accuracy, accountability, and sound judgment.
- Experience collaborating effectively across departments and with external partners to resolve issues and improve outcomes.
- Excellent verbal and written communication skills, including the ability to clearly explain contract terms, fees, and processes to internal and external stakeholders.
- Ability to handle sensitive and confidential information with discretion and professionalism.
- Intermediate to advanced proficiency with Microsoft Excel (e.g., formulas, data review, reconciliation preferred).
- Strong computer proficiency in a Windows-based environment, including Microsoft Outlook and web-based platforms.
- Working knowledge of organizational policies, procedures, and contract interpretation, or the ability to quickly develop this knowledge.
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
resale disclosurescommunity association operationsreal estate transactionsaccounting supportbudget reviewcontract modificationsdata reconciliationcontract interpretationaudit compliance
Soft Skills
customer serviceorganizational skillsanalytical skillsattention to detailindependent workaccountabilitysound judgmentcollaborationcommunication skillsdiscretion