Event Analyst

CCM GROUP

Event Analyst at CCM Eventos managing guest logistics including flights and accommodations. Acting as primary contact for speakers and VIP guests to ensure high-quality service.

Posted 6/27/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for ensuring excellence in the logistical journey of event guests
Manage everything from issuing tickets and arranging accommodations to providing support during travel
Serve as the primary point of contact for speakers and VIP guests
Ensure accuracy in service and efficiency in managing logistical costs
Establish airfare caps and draft the initial contact letter
Issue flights according to the dates provided by guests and their activities
Enter flight details into IW
Send voucher and e‑ticket to the guest
Complete the rooming list according to dates and room categories
Charge for extra nights or rate differences when necessary
Issue travel insurance for international guests
Make flight changes if requested by the guest or by the scientific committee
Reconcile the rooming list with the hotel
Coordinate transfers in and out together with the transfer department
Verify final hotel billing/closeout
Issue air tickets for the team

Requirements

What you’ll need

Bachelor's degree completed or in progress in Tourism, Public Relations, Executive Secretariat, Events, or related fields
Previous experience in travel agencies or customer service (focus on corporate travel/events)
Proficiency with data management tools and spreadsheets
Intermediate English
Availability to travel
Fluent English and/or advanced Spanish (for serving international guests)
Specific experience serving healthcare professionals (doctors, speakers)
Knowledge and application of AI tools and solutions

Benefits

Comp & perks

Health insurance
Dental insurance
Flexible working hours
Meal allowance
Performance bonus (PPR)
Gympass
Birthday gift voucher
Corporate university
English course
Life insurance
Zenklub

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data managementspreadsheetsticket issuingtravel coordinationrooming list managementflight changestravel insurancelogistical cost managementcustomer serviceevent management

Soft Skills

communicationorganizationalattention to detailproblem-solvinginterpersonalefficiencycustomer focusadaptabilityteam collaborationservice orientation

Certifications

Bachelor's degree in TourismBachelor's degree in Public RelationsBachelor's degree in Executive SecretariatBachelor's degree in Eventsrelated fields certification