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Business Development Manager
CCI Group - Interpretation & TranslationBusiness Development Manager responsible for client acquisition and partnership growth in language services industry. Seeking candidates with business development experience in government and commercial sectors.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
business developmentsales experienceinterpretation servicestranslation serviceslocalization servicestranscription servicesRFP processnegotiationpresentation skillspipeline management
Soft Skills
communication skillsrelationship buildingindependent workclient satisfactionstrategic thinkingcollaborationproblem-solvingadaptabilitylead generationcustomer service
Tools & Technologies
remote interpretation platformsmultilingual service solutionsCRM softwareproposal development toolsforecasting toolsproject management softwarecommunication toolsnetworking platformsdata tracking systemspresentation software
Industry Keywords
language services industrylanguage access servicesgovernment contractinghealthcare sectoreducation sectorlegal sectoraccessibility standardscompliance requirementscooperative purchasing programsbusiness opportunities
About the role
Key responsibilities & impact- Identify and pursue new business opportunities in federal, state, local government, healthcare, education, legal, and commercial sectors.
- Develop and execute strategic outreach campaigns targeting organizations requiring language access services.
- Build and maintain relationships with procurement officers, program managers, accessibility coordinators, and decision-makers.
- Generate leads through networking, industry events, partnerships, RFIs, RFPs, and outbound prospecting.
- Manage the full sales cycle from prospecting to proposal submission and contract negotiation.
- Meet or exceed quarterly and annual revenue targets.
- Maintain strong knowledge of the language services industry.
- Collaborate with operations and project management teams to develop pricing strategies and tailored client solutions.
- Support proposal development efforts for public sector and commercial opportunities.
- Assist with capability statements, presentations, and client-facing materials.
- Participate in discovery calls, client meetings, and service implementation discussions.
- Maintain ongoing communication with clients to identify upsell and cross-sell opportunities.
- Ensure client satisfaction and support long-term partnership growth.
- Track activities, pipeline updates, and forecasting.
Requirements
What you’ll need- Minimum 5 years of business development or sales experience within the language services industry.
- Proven experience selling interpretation, translation, localization, or transcription services.
- Demonstrated success generating new business and meeting revenue goals.
- Strong understanding of language industry operations and terminology.
- Experience responding to or supporting RFP/RFQ processes.
- Excellent written and verbal communication skills.
- Strong presentation and negotiation abilities.
- Ability to work independently in a fast-paced environment.
- Existing relationships within government, healthcare, education, or legal sectors.
- Experience with federal contracting and cooperative purchasing programs.
- Familiarity with language access compliance requirements and accessibility standards.
- Experience working with remote interpretation platforms and multilingual service solutions.
- Bilingual abilities are a plus.
Benefits
Comp & perks- Health insurance
- 401(k) matching