Partner Relations Manager

CCFS

Partner Relations Manager managing strategic partnerships and driving business development at CrossCountry Freight Solutions. Responsible for relationship management, revenue growth, and market expansion.

Posted 7/28/2026full-timeRemote • Illinois, North Carolina, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and maintaining executive-level relationships, strategic account growth planning, and negotiation within the transportation and logistics sector. Proven ability to drive revenue growth and profitability through effective collaboration and operational excellence.

Highest-signal resume keywords

Executive-Level Relationship ManagementStrategic Account Growth PlanningNegotiation and Consultative SellingTransportation Technology and EDI ConnectivityAnalytical and Financial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transportation ExperienceLTL Pricing OptimizationRevenue Growth StrategiesOperational KPI MonitoringTerritory PlanningCustomer Lifecycle ManagementMarket Trend AnalysisFreight Mix OptimizationCommercial Agreement NegotiationBusiness Development

Soft Skills

Excellent Presentation SkillsInfluencing Without AuthoritySelf-MotivatedCollaborationContinuous Improvement Mindset

Tools & Technologies

Transportation TechnologyEDI Connectivity

Certifications & Qualifications

Bachelor's Degree in Business Administration

Industry Keywords

TransportationLogisticsLTLNational AccountsPartner Carrier NetworksInterline AgreementsMarket CoverageCustomer SuccessOperational ExcellenceRevenue Goals

About the role

Key responsibilities & impact

Develop and maintain executive-level relationships with owners, presidents, vice presidents, and senior leadership teams of assigned partner carriers and agents.
Own a portfolio of strategic partner relationships with accountability for revenue growth, profitability, and long-term business development.
Conduct regular in-person partner visits throughout assigned territories (approximately 10–12 travel days per month).
Lead Quarterly Business Reviews (QBRs) with strategic partners focused on performance, growth opportunities, operational excellence, and future initiatives.
Identify new partnership opportunities that expand CCFS market coverage and strengthen the transportation network.
Negotiate commercial agreements, pricing strategies, operating expectations, and mutually beneficial growth initiatives.
Develop annual territory business plans for assigned partners including revenue goals, growth initiatives, and strategic priorities.
Collaborate with Sales Leadership to identify opportunities for joint customer acquisition and market expansion.
Partner with Operations, Pricing, Customer Success, and Executive Leadership to ensure successful implementation of strategic initiatives.
Monitor partner performance using revenue, margin, service, claims, and operational KPIs.
Identify opportunities to improve profitability through pricing strategies, freight mix, lane optimization, and network efficiencies.
Stay informed of competitive activity, market trends, mergers, acquisitions, and industry developments impacting partner relationships.
Recommend strategic changes that improve network density, increase revenue, reduce operating costs, and strengthen market position.
Identify opportunities to increase inbound and outbound freight volume with existing partners.
Develop strategic growth plans to expand business within assigned territories.
Generate new partner relationships that improve network reach and create profitable transportation opportunities.
Work jointly with National Account Managers and Field Sales to pursue enterprise opportunities requiring partner collaboration.
Participate in customer presentations, executive meetings, industry conferences, and transportation events representing CCFS.
Support major customer implementations requiring partner coordination.
Serve as executive escalation point for strategic partner issues requiring cross-functional coordination.
Ensure operational alignment between CCFS and partner organizations regarding interchange processes, EDI connectivity, POD management, service standards, and communication protocols.
Collaborate with Operations Leadership to resolve service challenges while maintaining strong executive relationships.
Promote continuous improvement initiatives that enhance both partner experience and customer satisfaction.

Requirements

What you’ll need

5+ years of transportation, LTL, logistics, national accounts, or business development experience.
Proven success managing executive-level customer or partner relationships.
Strong negotiation and consultative selling skills.
Experience developing strategic account growth plans.
Excellent presentation and executive communication skills.
Strong analytical and financial acumen.
Ability to influence without direct authority across multiple departments.
Self-motivated with demonstrated ability to achieve aggressive revenue goals.
Partner carrier networks and interline agreements.
LTL transportation pricing and network optimization.
Territory planning within a multi-service-center network.
Transportation technology and EDI connectivity.
Customer and partner lifecycle management.
Bachelor's degree in Business Administration or another industry-related field required.
A minimum of five years of related professional, managerial, and technical experience.
Willingness to travel up to 40–50% throughout assigned territory.

Benefits

Comp & perks

Medical, Vision, Dental, Supplemental, and Life Insurances available.
Paid time off, paid holidays, paid community volunteer time.
401k retirement plan.