Participate in a 24×7 on-call rotation as a Tier‑3 escalation engineer for Fortinet network stack with a focus on Fortinet Secure SD-WAN and FortiSASE.
Troubleshoot and resolve complex issues across: FortiGate Secure SD-WAN control and data planes, FortiSASE (ZTNA, SWG, FWaaS), IPsec/ SSL VPN, BGP, NAT, and firewall policy enforcement.
Lead high‑severity incident response, customer communications, and root cause analysis (RCA).
Act as a technical escalation point during major outages.
Lead support Fortinet/FortiSASE architectures, including: Fortinet SD‑WAN branch and hub designs, Fortigate/FortiSASE for ZTNA, SWG, and FWaaS.
Validate and enforce security policies, routing and segmentation strategies, high availability, and resiliency standards.
Support: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Cloud‑delivered firewall policies (FWaaS).

Requirements

10+ years of hands-on network engineering experience.
Strong experience with configuration and support of routers, switches, firewalls, hubs, and WAN infrastructure
Experience with hardware and software firewalls: Palo Alto, Fortinet, Check Point
Prior experience in network design or sales engineering is a plus.
Proficiency with: network monitoring and performance analysis tools, Visio for detailed network diagrams.
Familiarity with wireless technologies and site surveys.
Security intelligence sources (e.g., CERT, BugTraq).
Fortinet FCP-SASE required.
Fortinet NSE 6-SASE or higher SASE track highly recommended.
Cisco certifications (CCNP or CCIE) highly recommended.

Benefits

Health insurance
401(k) matching
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringFortinet Secure SD-WANFortiSASEIPsec VPNSSL VPNBGPNATfirewall policy enforcementnetwork designconfiguration of routers and switches

Soft Skills

incident responsecustomer communicationsroot cause analysistechnical escalation

Certifications

Fortinet FCP-SASEFortinet NSE 6-SASECCNPCCIE