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CBT

Technical Advisor, German Speaking

CBT

Technical Advisor providing customer support for imaging products. Assist users with troubleshooting and optimizing their technology experience remotely.

Posted 7/13/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSenior💰 €1,300 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in both German and English, with a focus on customer service excellence and technical problem-solving. Capable of collaborating effectively with team members to achieve client-specific KPIs and internal performance goals.

Highest-signal resume keywords
Fluent In GermanGood Communication Skills In EnglishTechnical Problem-SolvingCustomer Service ExcellenceKPI Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyPatienceSolution-DrivenCuriosity
Industry Keywords
Customer InteractionTechnical TroubleshootingCase TrackingPerformance GoalsCollaboration

About the role

Key responsibilities & impact
  • Assist customers via phone, chat, and email
  • Track and follow up on customer cases for timely resolution
  • Maintain professionalism and empathy in every interaction
  • Diagnose issues and follow procedures to resolve technical problems
  • Work to meet client-specific KPIs and internal performance goals
  • Collaborate with team members to share solutions

Requirements

What you’ll need
  • Excellent written and verbal command of German
  • Good communication skills in English
  • A natural curiosity for gadgets, imaging technology, and hardware troubleshooting
  • Solution-driven and capable of thinking outside the box to resolve customer concerns
  • Possess patience and communication skills to ensure positive interactions
  • Eager to learn and apply training effectively

Benefits

Comp & perks
  • Performance Bonus: Up to 10% on top of your monthly salary
  • Work Flexibility: 100% Remote (training and daily operations)