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Italian-Speaking Technical Support Specialist
CBTItalian-Speaking Technical Support Specialist providing expert technical support to Italian-speaking users. Collaborating with an international team while working shifts remotely from Greece.
About the role
Key responsibilities & impact- Deliver expert technical support and troubleshooting to customers in Italian
- Use your communication and problem-solving skills to handle inquiries with empathy and efficiency
- Follow clear procedures while adapting to each unique case
- Work in shifts between 09:00–21:00, Monday to Sunday
- Collaborate with an international team of professionals in a dynamic, inclusive environment
Requirements
What you’ll need- Fluency in Italian (C2) and English (C1)
- Strong technical aptitude and ability to quickly learn new tools and systems
- Confidence, empathy, and a passion for delivering excellent service
- Ability to work full-time rotating shifts
- Located in Greece (or willing to relocate)
Benefits
Comp & perks- Private healthcare plan
- Exclusive discounts across various brands and services
- Career growth & upskilling opportunities
- CSR involvement & participation in social impact initiatives
- Free online Greek language courses
- Optional office access – network and connect in our modern workspace
- Relocation Support – You Choose Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees
- Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyConfidenceCommunication Skills