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Italian-Speaking Technical Support Specialist
CBTItalian-Speaking Technical Support Specialist providing expert technical support to Italian-speaking users. Collaborating with an international team while working shifts remotely from Greece.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Italian and English, providing expert technical support and troubleshooting while adapting to unique customer inquiries. Exhibits strong problem-solving skills and a commitment to delivering excellent service in a dynamic, collaborative environment.
Highest-signal resume keywords
Fluency In Italian (C2)Fluency In English (C1)Technical AptitudeCustomer ServiceProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyConfidenceCommunication Skills
Industry Keywords
Technical SupportTroubleshootingRotating ShiftsDynamic EnvironmentInternational Team
About the role
Key responsibilities & impact- Deliver expert technical support and troubleshooting to customers in Italian
- Use your communication and problem-solving skills to handle inquiries with empathy and efficiency
- Follow clear procedures while adapting to each unique case
- Work in shifts between 09:00–21:00, Monday to Sunday
- Collaborate with an international team of professionals in a dynamic, inclusive environment
Requirements
What you’ll need- Fluency in Italian (C2) and English (C1)
- Strong technical aptitude and ability to quickly learn new tools and systems
- Confidence, empathy, and a passion for delivering excellent service
- Ability to work full-time rotating shifts
- Located in Greece (or willing to relocate)
Benefits
Comp & perks- Private healthcare plan
- Exclusive discounts across various brands and services
- Career growth & upskilling opportunities
- CSR involvement & participation in social impact initiatives
- Free online Greek language courses
- Optional office access – network and connect in our modern workspace
- Relocation Support – You Choose Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees
- Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered