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Customer Service Representative, Spanish Market
CBTCustomer Service Representative handling inquiries in Spanish for a global consumer brand. Providing top-tier service and collaboration with internal teams to ensure customer satisfaction.
About the role
Key responsibilities & impact- Be the first point of contact for customers of a world-renowned consumer brand
- Handle inquiries via phone, email, or chat in Spanish, providing top-tier service
- Solve problems and ensure customer satisfaction with empathy and efficiency
- Collaborate with internal teams to resolve issues quickly
- Become a product expert through our 10-day paid training program
Requirements
What you’ll need- Fluency in Spanish (C2 level) – written and spoken
- Solid English (B2 level) to navigate training and internal tools
- Strong communication & active listening skills
- Team spirit and a customer-first mindset
- EU passport or valid work permit for Greece
Benefits
Comp & perks- Performance bonus: Up to 10% monthly
- Extra pay for Sundays and public holidays
- Healthcare coverage & a variety of employee discounts
- Fully paid training by certified instructors
- Free online Greek language classes
- Modern, state-of-the-art office spaces with relaxing break areas
- Special events & CSR initiatives
- Clear career growth opportunities in a thriving global company
- Relocation Support (from within the EU)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyProblem-SolvingTeam Spirit
Certifications
EU PassportValid Work Permit For Greece