Customer Service Representative, Spanish Market

CBT

Customer Service Representative handling inquiries in Spanish for a global consumer brand. Providing top-tier service and collaboration with internal teams to ensure customer satisfaction.

Posted 6/30/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSenior💰 €1,045 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in Spanish and solid English, providing exceptional customer service through effective communication and problem-solving skills. Collaborates with internal teams to ensure customer satisfaction and product expertise.

Highest-signal resume keywords

Fluency In Spanish (C2 Level)Solid English (B2 Level)Strong Communication SkillsActive Listening SkillsCustomer-First Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyProblem-SolvingTeam Spirit

Certifications & Qualifications

EU PassportValid Work Permit For Greece

Industry Keywords

Customer ServiceConsumer BrandInquiries Handling

About the role

Key responsibilities & impact

Be the first point of contact for customers of a world-renowned consumer brand
Handle inquiries via phone, email, or chat in Spanish, providing top-tier service
Solve problems and ensure customer satisfaction with empathy and efficiency
Collaborate with internal teams to resolve issues quickly
Become a product expert through our 10-day paid training program

Requirements

What you’ll need

Fluency in Spanish (C2 level) – written and spoken
Solid English (B2 level) to navigate training and internal tools
Strong communication & active listening skills
Team spirit and a customer-first mindset
EU passport or valid work permit for Greece

Benefits

Comp & perks

Performance bonus: Up to 10% monthly
Extra pay for Sundays and public holidays
Healthcare coverage & a variety of employee discounts
Fully paid training by certified instructors
Free online Greek language classes
Modern, state-of-the-art office spaces with relaxing break areas
Special events & CSR initiatives
Clear career growth opportunities in a thriving global company
Relocation Support (from within the EU)